The Tenancy Officer
3 weeks ago
**The Tenancy Officer - Islington (Temp Vacancy)**
**Pay Rate**:£19.39ph**
**Full-Time (37 hours)**
**Job Purpose**:
The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. The Targeted Tenant Service will offer:
- A borough-wide duty and emergency tenancy management and casework function, delivering more complex ‘on-the-day’ tenancy services where necessary.
- A Locality-based casework and appointment system to manage non-emergency service requests from tenants, enabling them to maintain their tenancies and thrive. This will include management of lower-level antisocial behaviour, oversight of legal work and other service requests related to the Conditions of Tenancy
- A range of proactive interventions to identify and address resident needs at an earlier stage - including targeted visits to those at risk of poor outcomes.
- Oversight and management of tenant-related work associated with voids and new lettings.
- Appropriate escalation / de-escalation of cases and seamless handovers within the wider Tenancy Services structure
**We offer**:
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
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