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Administrative Assistant

5 months ago

London, United Kingdom Accommos LTD Full time

As a distinguished **professional** in the realm of **holiday lettings**, we bring a wealth of expertise and **proven success** in the short-term rental market. With a keen eye for design and an unwavering **commitment to excellence, **Accommos specializes in elevating properties to the highest echelons of **creativity**.

**Accommos LTD - boutique Airbnb management company based in London is looking for a part time administrative support.**

**As a general summary the role will include all aspects of the day to day running, upkeep of the properties, reservations and guest management. There needs to be a good following of reservation movements and cleaner rotas along with guest pre-check-in requirements.**

**Developing the guest experience pre & post check-in while monitoring feedback and reviews. To include welcome book, walk round & info videos with regular reviews.**

**We always hire on attitude over experience but any previous experience in property management, hospitality, holiday lets or hotels could be helpful.**

**We are looking for someone to be responsible for the overall day to day operations, management, staff etc. Multi tasking and being really organised is essential.**

**You will also be responsible for managing our outsourced cleaning contractors and recruiting new contractors/companies as needed.**

**The working week includes evenings and weekends so you will need to be flexible.**

**We are a rapidly growing business and looking for a long term manager that will not only take the role personally but also grow with the business.**

**Regular tasks**:

- check in and check out calls / general guest communication
- Cleaning and maintenance coordination
- Coordination of our outsourced admin team

Experience needed:

- Customer service experience is needed
- Reliable

**Job Type**: Part-time

**Salary**: £11.00-£12.00 per hour

Expected hours: 30 per week

**Benefits**:

- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in London