Quality Administrator

**Job Summary**

Promote a positive Quality Culture

Develop our QMS to the requirements of ISO 9001:2015, BS 3632:2015, and company policies.

The purpose of this role is to support the Quality Manager with the day-to-day administration of the QMS.

**Accountabilities**
- Provide administrative support on results from Gemba Walks (Process Confirmation Walks), Internal and Supplier Audits;
- Facilitate the tracking of document reviews;
- Manage the implementation, development, and improvement of the Quality Management System;
- Ensure all quality related records are systematically managed, to comply with ISO 9001:2015 and company process requirements.;
- Support the Quality Team with their daily activities and off-site planning.
- Interact with all departments with the business to ensure compliance is maintained.

**Health & Safety**
- Ensure safe working practices are maintained and current legislation adhered to
- Comply with all company health & safety related policies and procedures
- Maintain good housekeeping standards and support improvement where necessary

**Diversity & Inclusion**
- Ensure services are delivered in accordance with the company equality and diversity policy.

**KEY RELATIONSHIPS (INTERNAL)**

**KEY RELATIONSHIPS (EXTERNAL)**
- Production Managers
- Team Leaders
- Production Team Coordinator
- Production Administrator
- Technical Manager
- Health & Safety / Facilities

**Person Specification**

**Requirement**

**Essential**

**Desirable**

**Qualifications**

**Experience and Knowledge**

3 years in a Quality Administration role, as part of an established Quality Department.

Demonstrate support in QMS / SOP improvements

5 years in a Quality Administration role, as part of an established Quality Department, ideally in a manufacturing sector.

Supporting external third-party audits.

**Skills, Competencies and Abilities**
- Excellent time management, planning and organisational skills
- Excellent literacy and numeracy skills
- Confident decision-making ability
- Possess a flexible, supportive, and approachable manner
- Willingness and flexibility to adapt to new methods and tasks
- Able to represent the Company positively, professionally and with credibility
- Intermediate level of IT literacy
- Diligent approach to achieving objectives
- Ability to manage priorities under pressure

Communicating, influencing, training and enthusing colleagues in the benefits of zero defects approach

Advance level of IT literacy in MS Word, Excel, and Visio. Experienced with MS SharePoint.

Ability to interpret and analyse data to support improvement opportunities

**Personal Attributes**
- Able to achieve a range of objectives
- Able to coach and mentor a team
- Take the initiative, to improve the way we work
- Can effectively work and collaborate with others
- Ability to communicate with clarity with other departments

**Values**
- Strong customer focus
- Be enthusiastic and proud
- Take responsibility and ownership
- Deliver on commitments and accountabilities
- Striving to be the best
- Thinking and working smartly
- Embrace inclusivity and diversity of others

Whilst every effort has been made to ensure this job description provides a comprehensive overview of the responsibilities of this role, all employees may be required to undertake other reasonable tasks as requested from time to time. Individual objectives will be agreed in addition to these responsibilities.