Stock Condition Survey Coordinator

6 months ago

London, United Kingdom The Guinness Partnership Full time

**About the role**
We have an exciting opportunity for a Stock Condition Survey Coordinator to join our team to provide a high quality administrative service that supports the efficient and effective planning, co-ordinating and reporting of stock condition surveys. This is a permanent, full-time opportunity working 9am-5pm, Monday to Friday. We operate on a hybrid working style, which offers the opportunity to work 2 days in the office (either Bower House-Oldham or Brock Street-London) and 3 days working from home.

Reporting into the Stock Condition Surveying Manager, you’ll be responsible for:

- Effective diary planning to support the delivery of stock condition surveys.
- Maintaining accurate information and reporting to assist with the full surveying process.
- Maintain the scheduling system and provide internal and external customers with timely and accurate information.
- Liaise with customer service colleagues in relation to appointments and updating of all systems when repair issues identified.
- Ensure compliance with GDPR regulations when processing customer data.
- Take appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues.
- Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored, and reported.

**Essential Skills/Experience required**:

- Experience of working to deadlines and targets.
- Customer service experience.
- Good attention to detail.
- Ability to organise workload effectively and work methodically on own initiative.
- Good oral and written communication skills.
- Experience of working with databases.
- Experience of updating and working with CRM systems.
- Demonstrates the Guinness Behaviours.

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