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Team Co-ordinator/admin

7 months ago

Matlock, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Team Co-Ordinator/Admin - Childrens Services**
**Reference no: Derbyshire 5232526**
**Pay Rate: £11.94 per hour PAYE**
**37 hours Monday - Friday, normal working hours**
**This opening assignment is for 7-8 months**
**City: Matlock, Derbyshire** The purpose of the role is to provide a specialist administrative and operational service to social care professionals in Children’s Services, co-ordinating and facilitating the effective operation of the team, monitoring performance, ensuring regulatory and legislative compliance and promoting service improvement.
**Key Responsibilities**:

- Build effective relationships with service users and families acting as first point of contact for referrals in and out of the service, sharing information and joint working with internal stakeholders, external agencies and partners.
- Take an active role in delivering successful outcomes for children and families, including the planning and co-ordination of a range of activities to support the team’s performance and meet objectives, targets and timescales.
- Be an expert administrator providing an efficient and courteous service to young people and wider stakeholders continually monitoring and reviewing administrative support systems and processes to improve service delivery.
- Work flexibly across a broad range of functions in Children’s Services to provide specialist business support for a range of staff groups, as required.
- Monitor financial and budgetary targets, process financial transactions and information and provide complex financial reports ensuring compliance with financial regulations and procedures.
- Provide a high level of technical support and expertise in order to utilise and maximise ICT systems and technologies ensuring that the most efficient administrative processes and systems are in place.
- Provide expert advice and guidance on policies and procedures, regulatory and legislative requirements relevant to the service area and contribute to the assessment of service provision and the identification and implementation of service improvements.
- Responsible for the provision and maintenance of accurate records and information management including confidentiality, compliance with the Data Protection Act, General Data Protection Regulation and Information Governance.
- Undertake research and project work under the direction of the Business Services Manager.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Qualifications**:

- NVQ level 3 qualification or equivalent.

**Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Working in a front-line service/customer focused environment.
- Planning, organising and co-ordinating team activities.
- Liaising with service users and families under stress who may present challenging behaviour, identifying need and prioritising responses.
- Budget monitoring at an appropriate level for the role.
- Proven initiative and judgement to resolve problems independently or through a support tea where appropriate.

**Skills & Abilities**:

- Ability to gain a detailed knowledge of relevant policies and procedures, administrative practices and processes and an understanding of regulatory and legislative requirements.
- Excellent organisational and communication skills, written, oral and listening, with the ability to use empathy and understanding.
- Understanding of data management systems with the ability to interpret, analyse and present data.
- Ability to carry out research and undertake project work.
- Ability to deal with people at all levels confidently, sensitively and diplomatically.
- Ability to build and develop credibility, trust and rapport with families and service users.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**Job Ref: Derbyshire 5232526**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.