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Administration Assistant

5 months ago

Belfast, United Kingdom Blue Arrow Full time

Administration Assistant:
Base Location: Belfast

Pay Rate: £9.88 per hour PAYE

Working Pattern: Currently hybrid working.

12 Month Contract

Key Responsibilities:

- Ensure all cash received into the business, including Pay As You Go transactions, DD's, card

payments, cheques & cash are processed accurately on a daily basis and within agreed timescales
- Work to resolve colleague's and customer's queries in a timely and professional manner to

prevent issues arising or complaints being received
- Process customer refunds via cheque, BACS and voucher within compliance related timescales
- Support the setup, amendment and cancellation of Direct Debits within BACS regulation

guidelines
- Support the entire AR function in processing all transactions, including completing various

weekly and monthly account reconciliations, actioning reports and providing excellent customer

service.

What do I need:
To be considered for this role, we would love you to have:

- Experience working in similar customer accounts or financial environment using MS Office suite

and strong excel skills
- Strong numerical skills with good attention to detail; can provide accurate work
- Experience of being an effective team player with good communication skills
- A hands-on flexible approach with the ability to multitask, prioritise your workload and work on

your own initiative
- A willingness to resolve issues and ability to interact with colleagues and customers well to help

resolve customer enquiries as quickly as possible