Loa - Uki - Human Resources Operations Team Leader

3 weeks ago

Manchester, United Kingdom L'Oreal Full time

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

Our Corporate Division supports the 4000+ strong workforce in L’Oréal UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward.

We embrace our entrepreneurial spirit in everything we do, always challenging ourselves to new ways of doing things. That means looking for innovative solutions, sustainable developments, and having the freedom to go beyond the ordinary.

Our founder Eugène Schueller once said that “a company is not walls and machines, it’s people, people, people”. Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.

An exciting opportunity to join a fast-paced HR Service Centre during a period of exciting HR Transformation.

Lead a small team of HR Services Coordinators to provide an accurate and efficient HR administration and query handling service for our employees and wider HR Business Partners.

TEAM LEADER RESPONSIBILITIES
- Support and coach the HR Operations team with the deployment and understanding of our new HR System (Employee Central) and wider ways of working
- Provide hands on support during peak periods of high work volume
- Act as escalation point for HR Coordinators, assisting with query resolution
- Work collaboratively with the payroll, reward and divisional HR teams
- Plan work tasks of the HR Services Team and provide high quality administrative support in the delivery of HR calendar events such as: annual pay reviews, benefits opt in window and annual intern and apprentice intakes
- Carrying out regular team meetings and conduct 1:1s to support and coach the team

TEAM RESPONSIBILTIES
- Employee Administration Cycle Duties to prepare, distribute and coordinate all aspects of employee administration, from new starters to leavers including current employees: contracts of employment, inputting personal details, payroll changes within the monthly cycle, employee correspondence, leaver letters, severance agreements, reference requests, internal appointment confirmation, probation review process, long service award certificates, leaver correspondence and calculations and other ad-hoc letter requests.
- Database maintenance: maintain internal filing and database systems: using both electronic files, payroll database (SuccessFactors / Employee Central/Onboarding)
- Benefits Advice: advise employees of eligible benefits including Private Medical, Life Assurance and Pension schemes. Support employees to effectively use the benefits website
- Family Leave: advise employees on Family Leave policy, regular calls with expectant parents prepare schedules and share with line managers / HRDs, input details into payroll database, collect MAT B1 forms to pass to payroll, track dates in family leave tracker
- Support HR calendar events: annual pay reviews, benefits opt in window and annual intern, apprentice and graduate intakes. Working in conjunction with the Talent and Reward teams.
- Ad-hoc project work: supporting the business by working on projects as and when required.

SKILLS
- Excellent working knowledge of SuccessFactors, particularly Employee Central and Onboarding
- Awareness and experience of other HRIS and T&A Systems
- Good understanding of general HR Processes
- Meticulous attention to details
- Excellent interpersonal skills and the confidence to interact with all levels of stakeholders
- Positive and collaborative approach
- Strong administration skills with an exceptional eye for detail to ensure 100% accuracy in all output
- Proven previous experience of leading a small team within an HR/HR Operations/HR Shared Services function
- Experience of actively looking for process improvement and questioning the norm
- Extensive knowledge of different HR systems and databases

You showAmbition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and sh

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