St John's Hospice Welfare Rights Advisor

2 weeks ago


London, United Kingdom The Hospital of St John and St Elizabeth Full time

To receive referrals for Welfare benefit advice from members of the St Johns Hospice MDT To work autonomously with a minimum of supervision to review cases, complete appropriate analysis and determine the appropriate level of support and advice to offer in each case to progress cases appropriately. This will involve a comprehensive case plan with milestones and relevant external (multi-disciplinary agencies) and internal links (Health professionals
- Doctors, nurses etc) To be able to deal sensitively with vulnerable patients and their family or carers and provide appropriate advice and support. As part of the review of cases assess the patients financial circumstances and agree and document a casework plan. To assess the social and emotional needs of the patient and family and to refer as appropriate to the relevant other departments in the hospice or to external agencies.

Liaise and negotiate with other statutory and voluntary organisations and ensure good working relationships with health professionals supporting the patient to progress the clients case and ensure they receive all assistance available. Develop working relationships with health professionals supporting the client group. To signpost patients threatened with homelessness or in need of special housing assistance to the appropriate agency. To assess the needs of patients with no recourse to public funds or legal status in the UK and refer to the appropriate agency.



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