Service Continuity

2 weeks ago


Nottingham, United Kingdom Experian Full time

Company Description
**Who are Experian?**

We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Our approach to flexible working**

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

**Accepting you, for you.**

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.

**Job Description**:
If you’re after a challenging, rewarding placement opportunity with global coverage - do not miss your chance This is an exciting, 13-month Industrial Placement within Experian’s Global Business Resilience Office (GBRO) working in the Service Continuity team.

The Service Continuity team are global with team members located in UK&I, North America, Costa Rica, Brazil & Spanish Latam. You will be gaining valuable insight into mitigating risk exposure, planning & responding to disaster situations & threats along with how Resilience programmes are implemented in a large blue chip organisation.

Although this role isn’t IT specific, you’ll get exposure to many types of IT systems and how client facing products are made up of various components which underpin recovery plans. This means that you will build a very good view of how a large organisation is constructed

Supporting a Regional Service Continuity Manager, you will be:

- Supporting the Business to design and deliver their IT recovery plans, which includes assisting with the reporting of various programmes.
- Deepening your understanding of “Resilience” and how this affects organizations with a commercial lens.
- Maintaining essential documentation, including different levels of recovery plans, audit action plans, as well as regular document reviews and refresh where appropriate.
- Working closely with members of the GBRO teams (including those based in / or responsible for other global regions), the wider Experian teams and departments.
- Assist in the development of recovery testing solutions and testing activities.
- Support the delivery of exercise and training activities.
- Understand how policy and risk frameworks are implemented and feed into real world situations & follow up on risk mitigation activity
- Work with data sources to produce meaningful Management Information

You must be able to use your own initiative and propose solutions to ongoing programmes whilst maintaining critical documentation and working within a team environment.

**Qualifications**:
We welcome applicants from any degree background. If you are studying towards a degree in Emergency & Disaster Planning or another Risk degree, that would be desirable but not essential.

It’s important you have a reliable nature and have an attention to detail to deliver accurate information. As you’ll be working with critical documentation you must be comfortable with numbers and written material. If you have a passion for people, processes, technology and business, this role is ideal for you.

Additional Information

**Start Date**: July 2023

**End Date**:August 2024

**For this role we aim to hold online Assessment Centres W/C 24th April 2023 (*Subject to change)**

**Why choose us?**

Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefit


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