E Commerce Trading Assistant

2 weeks ago


Welwyn Garden City, United Kingdom Isabel Hospice Full time

Calling all bookworms We have an opportunity for a motivated and positive individual who has knowledge of a wide range of book genres and authors to support our E Commerce business.

This role will support the E Commerce Manager through the day to day delivery of tasks and will enable you to work collaboratively with the other members of the Retail team.

**Key responsibilities**
- Sorting, categorising, researching, pricing and listing of donated books on all of our E Commerce selling platforms, mainly eBay and Ziffit
- Where needed, researching donated items so they achieve the maximum value
- Ensuring accuracy of listings with high quality photography and detailed descriptions containing key search terms
- Provide excellent customer service by telephone and in person collection

**Skills & knowledge**
- Knowledge and experience of wide range of book genres and authors
- Experience and an understanding of how to use eBay, Amazon and Ziffit (selling and buying)
- Have a positive outlook
- The ability to communicate effectively with people, including other staff members, customers and volunteers
- Be a strong team player
- Experience of working in a customer focused environment and the ability to provide an excellent all round customer service
- Aspire to achieve and maintain 100% positive feedback

If you’d like to make a difference by working for a local charity supporting local people, we’d love to hear from you

Successful applicants will be required to undertake a DBS check.

We encourage all employees to be fully vaccinated against Covid-19.

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: £16,255.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Welwyn Garden City AL7 1JR: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have knowledge of a wide range of book genres and authors?

Work Location: In person

Application deadline: 11/05/2023


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