Admin Support Officer

6 months ago

Preston, United Kingdom NHS Lancashire and South Cumbria Integrated Care Board Full time

The role sits within the context of providing a high-quality Continuing Healthcare (CHC) and Funded Nursing Care (FNC) service as well as Joint Funding Complex Case Teams within Lancashire & South Cumbria ICB. The service has a strong population focused ethos and a culture of continuous improvement. The service delivers assessment, care planning, commissioning and placement, quality and performance monitoring of provision, market management and development.

The post holder will deliver a high quality, professional administrative support and secretarial service to the Operational teams within the directorate. The post holder will deliver a “client-focused” service which promotes good customer service and effective working relationships.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation

Key Working Relationships

**The post holder will**:
be required to maintain constructive relationships with a broad range of internal and external stakeholders.

To deliver an effective and competent level of administrative and clerical support within the operational teams of CHC & IPA, consistently delivering a “client-focused” service which promotes good customer service and effective working relationships.

To deliver an effective and competent level of clerical support and consistently deliver a ‘client
- focused’ service which promotes good customer service and effective working relationships.

To provide support and administration services to the team in a flexible and professional manner, whilst maintaining a patient focus

Lancashire & South Cumbria ICB is a fully-authorised ICB responsible for the full range of ICB statutory duties and powers. The ICB aim is to improve the health of the people of Lancashire & South Cumbria and reduce health inequalities through strong, clinically-led commissioning of high quality healthcare services.

This is an exciting opportunity to work within a successful, progressive ICB and to make a positive contribution to the lives of people in Lancashire & South Cumbria.

Our hours of work are Monday -Friday, 9am -5pm with the opportunity for agile working. Lancashire & South Cumbria ICB is committed to the personal and professional development of their staff and offers a wide selection of learning and development opportunities.

**MAIN DUTIES**:
Act as a point of contact for the CHC and IPA teams, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders both internal and external, and referring to others as appropriate.

Assist in the management of the ADAM Database, registering, updating and generating reports as required, including Benchmarking and some Financial reports. Ensure effective and timely collation and preparation of relevant documentation in support of service delivery

Deal with invoice queries in an efficient and timely manner.

Work within established policies, procedures, protocols and systems to ensure confidentiality of information, quality standards and performance as directed by the CHC Team

Support teams to ensure that the portfolio of task’s/projects is planned, managed and delivered effectively and timely

Answer telephone calls, taking messages and passing on accurately to the relevant departments/person.

Assist and participate in the recruitment process of support staff, as required

Contribute to the promotion of the CHC & IPA teams, checking that information is up to date and well presented.

Ensure that all complaints, comments and suggestions are dealt with appropriately, resolving where possible and escalating to line manager when appropriate.

Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.

Have a flexible/adaptable approach to their work in order to meet various deadlines.

Responsible for organising meetings for the CHC & IPA teams and planning any administrative work as required.

Work as an effective member of the CHC & IPA Teama, supporting colleagues with work tasks as appropriate. This will include support and providing cover to other administrative staff during Annual Leave.

Demonstrate office systems and department requirements to new starters.

Undertake Research and Development as directed.

To carry out other appropriate delegated duties as required

Support training and induction of new staff

Complete data entry as required and ensure data is regularly monitored, up to date, and stored in a way that is easily accessible to all relevant team members.

Support clinical team in collating activity data for audits and activity reporting.

The CHC & IPA teams are fast

  • Admin Business Support Officer

    7 months ago

    Preston, United Kingdom Colbern Limited Full time

    877028-1275-24101 20.4 Admin Business Support Officer Preston Contract £11.44 per hour Our client is looking for an experienced Admin Business Support Officer. We are looking to recruit a highly motivated Admin Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of our Highways...

  • Admin Officer

    1 month ago

    Preston, United Kingdom CV-Library Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Officer

    3 weeks ago

    Preston, United Kingdom Brook Street Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Business Support Officer

    6 months ago

    Preston, United Kingdom Neway International Ltd Full time

    Neway is looking for an Admin Business Support Officer to join our client based with Lancashire Council. This role is starting 19th Feb working 36 hours a week in an ongoing contract. We are looking to recruit a highly motivated Admin Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key...

  • Admin Officer Moj

    7 months ago

    Preston, United Kingdom Brook Street Full time

    **Position**: Full-Time Temporary Admin Officer - Preston DFC **Contract**: 3 months with the possibility of extending **Working Hours**: Monday to Friday, Office Hours (37 hours per week) **Hourly Rate**: £10.57 for the first 12 weeks, rising to £11.88 afterwards We are currently seeking an organised, motivated Admin Officer to support the admin team...

  • Admin Officer

    1 month ago

    Preston, United Kingdom CV-Library Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Officer

    4 weeks ago

    Preston, United Kingdom Brook Street NMR Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Officer

    4 weeks ago

    Preston, United Kingdom Brook Street Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Officer

    2 months ago

    Preston, United Kingdom CV-Library Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Officer

    7 days ago

    Preston, United Kingdom Brook Street Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Officer

    1 week ago

    Preston, United Kingdom CV-Library Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on...

  • Admin Business Support Officer

    7 months ago

    Preston, United Kingdom Cleantech People Full time

    **What's involved with this role**: **Job Ref: Lancashire RQ1247472** **This is a hybrid role Home/Preston** A highly motivated Admin Business Support Officer is required to enhance an already established friendly and supportive team who will contribute to the key work of the Highways Department supporting the District Lead team. If you are unable to...

  • Temporary Admin Assistant

    5 days ago

    Preston, Lancashire, United Kingdom Brook Street Full time

    Job OverviewBrook Street is seeking a reliable and efficient Admin Officer to support our admin team in Preston. Your key responsibilities will include data input, communication with external parties, and handling customer enquiries via various channels.Proficiency in Microsoft Office packages is essentialExcellent communication skills are requiredThis role...

  • Admin Assistant

    8 months ago

    Preston, United Kingdom JA JACKSON CONTRACTORS (PRESTON) lTD Full time

    **Admin Assistant** Our busy, hardworking team are currently recruiting for an admin assistant who is a positive, friendly, enthusiastic person with excellent communication skills and a keen eye for detail. This position is busy and varied so you’ll never be bored! It’s an office-based role including: - Taking orders and booking these on - Filing and...

  • Administrative Support Officer

    5 days ago

    Preston, Lancashire, United Kingdom Brook Street Full time

    About the RoleWe are seeking a highly organised and motivated Admin Officer to join our team based in Preston. As an integral part of our admin team, you will be responsible for data input, communicating with the Judiciary and other court staff, and handling face-to-face, telephone, and email enquiries from court users.Strong administrative skills with...

  • Clinical Admin Officer Specialist

    5 days ago

    Preston, Lancashire, United Kingdom Lancashire Care Foundation Trust Full time

    Lancashire and South Cumbria NHS Foundation Trust is a leading provider of mental health, learning disability, autism, and community-based services. As an integrated trust, we offer a range of services including primary and secondary mental health care for children and adults, specialist inpatient child and adolescent mental health provision, perinatal...

  • Office Manager

    4 weeks ago

    Preston, United Kingdom Hays Business Support Full time

    Your new company A specialist manufacturing firm based in Preston is now searching for an experienced Office Manager to join their rapidly business. The team currently stands at a head count of 45, but this is looking to expand. This is a great opportunity to join an established business as its growth continues to gather momentum in a leadership role. The...

  • Admin Assistant

    8 months ago

    Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    We are excited to offer this new and unique role to support over busy Teams. There will be lots of variety available as you will be supporting in our Admin, Performance and Waiting List Departments. This may be your first employment within the NHS or you may already be working in a healthcare environment but feel ready for a change! We have experienced...

  • Admin Support

    7 months ago

    Preston, United Kingdom Haven Full time

    Come and join our One Great Team here at Haven as a People Administrator! As part of our Guest Experience Team, you will As a People Admin Support you will be working alongside the People Administrator within a fast-paced, challenging and diverse environment, where you’ll provide pivotal support to the wider HR/People function throughout our team members...

  • Finance Admin Manager

    6 days ago

    Preston, United Kingdom Community Gateway Association Full time

    Finance Admin Manager 37 hours per week, Monday - Friday, based at our offices on Preston Docks Salary of up to £37,500.00 per annum As a Finance Admin Manager you will be responsible for the management of a small Finance Team, team whose functions include Accounts Payable and Accounts Receivable, Right to Buy (RTB), Right to Acquire (RTA),...