Admin Business Support Officer

6 months ago

Preston, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Job Ref: Lancashire RQ1247472**

**This is a hybrid role Home/Preston**

A highly motivated Admin Business Support Officer is required to enhance an already established friendly and supportive team who will contribute to the key work of the Highways Department supporting the District Lead team.

If you are unable to provide a suitable homeworking environment, you will be required to work from your office base or nearest suitable office location.

**Key Responsibilities**:

- Providing general administrative support across two teams.
- Support the District Lead Team in administration of the casework of county council Members, MP's, District and Parish Councillors.
- Assist the Complaints Officer to deal with Highways Complaints received into the team following the guidelines of the formal complaints process.
- Data processing.
- Setting up of new cases and project demands.
- Providing support for meetings including arranging dates, room bookings, preparation of agendas and note taking.
- Responding to and resolving where appropriate enquiries generated by the Services.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Skills & experience**:

- Previous customer service experience
- Previous experience of working within an administration setting
- Good IT skills
- Able to clearly communicate the information you need and listen to individual requirements is key.
- Good organisational skills
- Previous experience in a similar role, ideally in a public sector organisation

Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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