Quality Specialist

4 months ago

Port Sunlight, United Kingdom Unilever Full time

**Job Title**:Quality Specialist

**Location**:Port Sunlight Factories

**JOB PURPOSE**

**Do you want to achieve ZERO Quality Defects at Port Sunlight?**

The person we are looking for has a passion for Quality. They understand the Cost that Quality brings to the organisation, both through Quality Control and Non-Conformance. This person will be the first point of contact for the Factory Operations teams. They will deal with reactive day to day issues, but will also spend time striving for Zero Defects through the implementation of Poka Yoke countermeasures. This role reports to the Homecare Quality Operational Leader.

**RESPONSIBILITIES**
- Weekly and Monthly Quality reporting to the factories
- Leading the Quality update at the weekly factory operational meetings
- Carrying out Quality Emergency Work Orders (Q-EWOs) together with operational leaders
- Leading root cause analysis for Quality incidents including 4M analysis, 5W1H, Why Why, 5 Questions for Zero tools
- Completing the Plan, Do, Check, Act cycle for all Quality incidents
- Coordinating Quality elements of factory trials
- Blocking stock at warehouses when necessary
- Managing blocked stock at warehouses to ensure stock is not stored for more than 4 weeks
- Communicating any incident updates or concession requests to our Quality counterparts in countries across the world
- Carrying out inbound sampling (checking Certificates of Analysis from our suppliers)
- Recording all Quality incidents in Airsweb
- Maintaining Freeweigh (weights recording) system and ensuring legal compliance through weekly reporting
- Ensuring all procedures are kept up to date within Quality Management System (QMS)
- Complete SAP QM tasks for any new products introduced to the factory
- Updating Quality Scorecards on line/ factory noticeboards
- Monitoring consumer complaints and addressing top losses using kaizen methodology
- Collecting, storing and clearing product retention samples
- Carrying out Quality training within factories to operational employees
- Acting as a business partner to the Factory Operations Managers; helping them to understand what will drive incidents down in their factories

**ALL ABOUT YOU**

**Skills - Essential**
- Intermediate Microsoft Office skills including PowerPoint and Excel
- Logical approach to problem solving
- “Zero defects” mindset
- Experience with World Class Manufacturing methodology - kaizens and PDCA
- Ability to identify Poka Yoke solutions
- Ability to influence and persuade
- Stakeholder management
- Communication skills
- Negotiation skills
- Training/ coaching skills
- Resilient and able to work calmly under pressure

**Skills - Preferable**
- SAP experience
- Risk Management experience
- Experience with Quality systems - ISO9001 or other

**NOTES**

**About Unilever**

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’

**What We Offer**

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.

To find out more, including more information about our Employee Resource Groups, please click here.

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