Customer Service Assistant
4 days ago
Our client is looking for an enthusiastic individual to join its busy customer services team, assisting with opening and maintaining savings accounts for their members, and providing them with a personalised, compliant service.
It is a great opportunity for someone with excellent customer service skills who is seeking an interesting, varied role in financial services. Hours: Monday-Friday 9am-5pm and Saturdays 9am - 12.30pm on a rota basis. There will be an additional payment foreach Saturday worked.
Unfortunately, their branch isn’t accessible via public transport, therefore you will need to have your own means of transport to get there.
The main duties of the Customer Service Assistant will include:
- "Best in class" customer service both face to face and when dealing with telephone queries.
- Cashiering and monitoring of branch cash limits, which includes opening & balancing individual till, banking preparation, and preparing end of day figures to report to Finance and ordering cash from the external courier.
- Opening new accounts and setting up new customer & a/c type on system.
- Previous customer services experience
- Excellent attention to detail
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