Housekeeping Supervisor

1 week ago

Plymouth, United Kingdom Copthorne Hotel Plymouth Full time

Are you a fan of routine and class yourself as a bit of a 'clean-freak'..? We need someone to support our Head Housekeeper and their team to keep all aspects of the housekeeping department running smoothly, ensuring our high standards are exceeded to deliver remarkable guest experiences. You’ll be capable of managing the day-to-day departmental operation including ensuring we are properly staffed and supervised as required, and that all rooms are cleaned according to the expected company standards, guaranteeing maximum comfort to our guests.

**As the Housekeeping Supervisor, your main duties will be**:

- Making sure the quality of our housekeeping services are always superb: we have standards - but it’s down to you and the team to make the rooms and public areas look their best for our guests
- Managing day-to-day staffing needs, planning and assigning work to team members fairly
- Supporting with routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
- Supporting the Head Housekeeper to develop the team and improve their performance through coaching and feedback, identifying good performance and recognising it as required
- Being ready to resolve any Housekeeping related issues, stock control, HR processes and training, payroll etc.in the absence of the senior Housekeeping team
- Previous experience in a supervisory hotel housekeeping position
- Attentive, professional customer service skills & a team-working champion
- The ability to manage a team with a 'leading from the front' approach

**About the Hotel**

The Copthorne Hotel Plymouth, is located in the heart of the bustling city centre and provides glorious views over Britain’s “Ocean City”. The hotel offers 135 guest rooms, ranging from Standard, Club and Deluxe. Club room guests can benefit from luxury toiletries, a daily newspaper, bathrobe and slippers, and a mini bar stocked with complimentary soft drinks. The club package also includes additional privileges, including early check-in and late check-out, and a Club Guest Rewards voucher for 2 complimentary drinks and bar snacks during your stay.

50 Degrees North Brasserie & Bar offers an informal atmosphere and a menu that focuses on sourcing the very best in local produce. Both are open daily and offer light snacks, afternoon tea and cold beverages.

**About the Group**

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

**For you**

We offer a benefits package including:

- Group Personal Pension Plan
- Life Assurance
- Meals Provided on Duty
- Employee Discounted Accommodation & Food & Beverage
- Friends and Family, (discounted) Accommodation Rate
- Length of Service related holiday scheme
- Long Service Awards
- Employee of the Month / Year
- Recommend a Friend Scheme
- Subsidised Car Parking (if available)

.... as well as real opportunities to develop and gain promotion within the industry.

**_We are an equal opportunities employer._**

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10,088.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- housekeeping: 2 years (preferred)

Work Location: In person

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