Senior Administrator

2 weeks ago

Houghton Regis, United Kingdom Connells Group Full time

This full-time senior administration and facilities co-ordinator role requires a person who can support the operations administration team to deliver efficient service to Directors and their departments within our Houghton Place office.

Salary - £25,000 - £30,000

**RESPONSIBILITIES**
- Management of the admin team including delegation & overall responsibility of team workload
- To assist the Operations Manager in identifying team training and development needs
- Co-ordination of facilities management including liaising with contractors and the Group internal premises department
- Act as a ‘first point of contact’ in responding to enquiries from Connells Group staff
- Ensure professional customer service is provided to both internal and external customers
- Liaising with branch network to determine outcomes of all market appraisals booked
- Producing league tables, KPIs and other reports on a daily, weekly & monthly basis
- Deliver exceptional performance results at all times by aiming to exceed your targets
- Ensure department objectives are met / exceeded
- Ensure all enquiries are responded to within the company service level agreements
- Understand and comply with all company and department policies
- Undertake other duties as required

**Skills, Knowledge and Experience**
- You will be able to demonstrate at least 2 years’ experience within a senior administration role
- Be able to work to challenging targets and deadlines and to deliver when under pressure
- Understand the important service level agreements
- Excellent communication skills (both written and verbal)
- You will need to be IT literate with good knowledge of, and the ability to effectively and efficiently use computerised systems such as Microsoft Office, specifically Word, Excel and Outlook
- Adopt a flexible working approach and a ‘can do’ attitude
- To be able to confidently manage and assist team members when necessary

Behaviours:

- Advocate for the Company; exemplary attitude to work; professional
- Personable and quick at building new relationships
- Demonstrates flexibility to meet the changing needs of our department and wider business
- Works extremely well under pressure and responds well to deadlines
- Organised and focused
- Team player but also able to work to own targets. Volunteers and positively contributes to enhancing department performance
- Actively seeks self-development

Job Reference: CC00235

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