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Parts Advisor

5 months ago

Birmingham, United Kingdom Pertemps Network Group Full time

**Job Description**:
Parts Advisor
£25,000 PA
Are you looking to join a dynamic and innovative manufacturing business that values quality, innovation, and customer satisfaction? Our client is seeking a Parts Advisor to provide essential support for the Tool Service department as part of their team. If you are a motivated individual with a "can-do" attitude, excellent communication skills, and a passion for delivering results, we'd love to hear from you.
Key Responsibilities:
- Service Support: Provide support for service-related tasks.- Documentation: Organise and maintain documentation to ensure efficiency and organisation.- Processing Tool Repairs: Efficiently process receipts, schedule tools for repair, and raising quotations.- Dispatch and Collection: Organise dispatches and collections of tools, ensuring a smooth service flow.- Database Management: Maintain accurate records and data management within the department.- Health and Safety: Maintain full compliance with health and safety regulations, including the use of personal protective equipment.Cooperation with Engineering Team: Collaborate with engineers to offer the best assistance to our customers.
**Requirements**:

- Possess a strong technical aptitude.- Excellent communication skills, both in-person and over the phone.- Proficient in computer skills must have experience in Excel.- Customer-centric approach with a focus on providing exceptional service.- Capacity to perform effectively in high-pressure situations.- Familiarity of Partslink24 platforms.If you are a dedicated Parts Advisor who thrives in a dynamic environment and is committed to excellence, we encourage you to apply. Join a fantastic stable company that is driven in maintaining the highest standards of quality, innovation, and safety.
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