Parts Advisor/call Centre Operative
5 months ago
**Parts Advisor/Call Centre Operative**
Birmingham
£24,000 Basic Salary - £29,000 OTE/Annum
We are recruiting a **Parts Advisor/Call Centre Operative** for a **Car Dealership Group** in the **Birmingham** area.
**PLEASE ONLY APPLY IF YOU HAVE PREVIOUS AUTOMOTIVE PARTS AND/OR AUTOMOTIVE LOGISTICS EXPERIENCE.**
They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience.
This is a great opportunity for you to become a key member of our Parts team.
**In this role you will**
- Check goods in against delivery note and ensure goods are undamaged before accepting delivery.
- Locate within the appropriate storage area promptly.
- Ensure accuracy of invoicing and estimating.
- Monitor parts stock level and measure stock return.
- Confirm & ensure inventory system is accurate by using computer listing for spot checks.
- Keep obsolete stock to a minimum.
- Be aware of current business processes and suggest improvements to increase efficiency and service.
- Provide technical & logístical assistance as well as handling all customer requests
**The benefits are**:
- A Company car scheme - up to two vehicles
- Up to 7 % Employer Pension Contribution
- Annual holiday - 22 days increasing to 26 with continued service, plus bank holidays
- Shopping discounts - through our Rewards App
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
**Weekly Hours**: 42.5
**Includes Weekend Work**: Yes
**Performance Resourcing** have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
**Salary**: £24,000.00-£29,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Store discount
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- UK Car Dealer Parts Advisor: 1 year (required)
Licence/Certification:
- UK Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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