Customer Service Support Officer

4 weeks ago


Bedford, United Kingdom Bedford Borough Council Full time

**General information**:
**Reference **:002373

**Closing Date **:15/05/2023

**Service Area**:
**Directorate**:
Corporate Services

**Service Area**:
Customer Services

**Vacancy Details**:
**Category**:
Customer Service - Customer Service - All

**Job Title**:
Customer Service Support Officer

**Grade**:
BBU06

**Salary Range (£ pro rata for part time roles)**:
BBU06 22,369 - 24,054

**Contract Type**:
Full time permanent

**Contract Hours**:
37.00

**Job Advert**:
If you are a strong administrator that enjoys helping people and problem solving then this could be the role you are looking for. We are growing our lively and friendly customer service team to make sure we continue to support the residents of Bedford Borough to access council services.
- You will be required to complete a basic criminal records check for unspent convictions.

**How to apply**

**Please note**:
**The Council will not normally re-employ ex-employees in receipt of**:

- **a severance payment (within 12 months of leaving)**:

- **a local government pension**

**unless the appointment is business critical**

**Additional Vacancy Information**:
**Allowance (pro rata for part time roles)**:
N/A

**Work Pattern**:
37 hours per week (Monday - Friday)

**Is this an enhanced DBS role?**:
No

**Is this a politically restricted role?**:
Yes

**Is this a customer facing role which requires a fluent English Speaker?**:
Yes

**Vacancy Location**:
**Location**:
Bedfordshire, Bedford Borough Council Recruitment, Bedford

**Location**:
Horne Lane, Bedford

**Is this a designated car user position?**:
No

**Attachments**:
**Job Profile** **:Customer Service Support Officer Job Profile.pdf (214 Kb)
**CV Template** **:CV Template.docx (16 Kb)
**Selection Criteria Template** **:Selection Criteria template.docx (11 Kb)



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