Customer Service Coordinator
2 months ago
We are currently looking for a** Customer Service Coordinator** to join the team within our Bedford Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.
As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment.
**The Role**:
- Assist and manage incoming calls, answering any queries in a timely and professional manner
- Coordinating orders to be delivered, installed and collected by our Driver Technicians
- Order analysis by checking and identifying any errors made on online orders
- Invoicing and entering of orders via the online system
- General administration that supports daily activities and duties
**What are we looking for?**
- Strong experience in a similar busy and fast paced office environment
- Relevant telephone based customer service experience
- Good attention to detail and accuracy
- Previous administration and diary management experience
- Competent IT skills with Microsoft Office programmes and ability to learn new systems
**What can we offer you?**
- An annual salary of £20,384.00
- Monday to Friday 08:00 - 17:00 (40 hours per week)
- 25 days holiday (plus bank holidays) plus optional 5 days unpaid
- A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
- Company Pension Scheme
- Life Assurance
Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
**C**are and respect for our colleagues and service users
**A**ccountable and proud
**R**eady to learn and grow
**E**nhance our service users’ lives
**S**ocially responsible, ethical and transparent
-
Customer Service Coordinator I
2 weeks ago
Bedford, United Kingdom Werfen Full timeOverview Werfen Werfen is a growing, family-owned, innovative company founded in in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and...
-
Customer Services Coordinator
7 days ago
Bedford, United Kingdom Aliaxis Full timeAbout the job ❓Salary £25,000Location: Bedford (5 days a week on site)Permanent: 37.5 hours a week Monday - FridayAliaxis: We make life flow What does that mean? If you think about it, fluids are needed in every place or process you can imagine - in every home, in every hospital, in every factory, in every farm, in every café… In fact, we rely on...
-
Customs Coordinator
5 days ago
Bedford, United Kingdom Yusen Logistics (UK) Full timeJob Ref RMK581 City: Bedford Department Contract Logistics Salary Status Full Time Type Permanent **More details**: The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative...
-
Service Coordinator
7 hours ago
Bedford, United Kingdom Ace Fire & Security Systems Ltd Full time**JOB DESCRIPTION** **Job Title**: **Service Coordinator** **Group**: **Service** **Reports To**: **Service Desk Supervisor** **Direct Reports**: **None** **Commentary** **About the company** Established over 30 years, Ace is a security installation, fire safety and maintenance business delivering projects across the UK and internationally. The...
-
Business Services Coordinator
1 month ago
Bedford, United Kingdom National Highways Full timeNational Highways have an excellent opportunity for a Business Service Coordinator to join our team in the East region. The Business Services Coordinator will support and enable the delivery of capital investment, maintenance and all operational capabilities by the National Highways Operations Directorate. The broad scope of this role encompasses the...
-
Housing Services Coordinator
5 days ago
Bedford, United Kingdom bpha Full time**Housing Services Coordinator** **Bedford (Hybrid Working)** **Full Time (37 hours per week)** **Fixed Term Contract (12 months maternity cover with potential to become permanent)** **£25,115.16** Do you have great customer service and problem-solving skills? Do you enjoy working in a fast paced and target driven environment? An exciting opportunity...
-
Business Service Coordinator
5 days ago
Bedford, United Kingdom National Highways Full time**Your New Role** We currently have an exciting opportunity for a Business Services Coordinator to join our team in Bedford on a 12-month Fixed Term Contract. This is an integral role here at National Highways, as you will be responsible for managing mailboxes, answer enquiries, producing reports, arranging meetings all while representing the business at...
-
Service Delivery Manager
1 week ago
Bedford, United Kingdom Service Express Full timeDetails We are seeking a Service Delivery Manager to join our talented team here at Service Express to be responsible for the successful delivery of our contracted services and to develop quality relationships with customers and service Express Colleagues. The Service Delivery Manager will be responsible for overseeing all activities related to...
-
Service Desk Analyst
1 week ago
Bedford, United Kingdom Service Express Full timeDetails Service Express is looking for a talented professional who wants the opportunity to serve as a Service Desk Analyst in our organisation. The Service Desk Analyst will be to provide technical assistance and support to our customers and internal staff, ensuring smooth and efficient operation of our IT systems and services. The Service Desk...
-
Student Services Coordinator
1 month ago
Bedford, United Kingdom Central Bedfordshire College Full timeLocation: Bedford **Salary**: £23,500 per annum Expires: 28/07/2023 23:59 We have a great opportunity based at our Bedford campus for a Student Services Coordinator to become a key member of our Student Services department. As a Student Services Coordinator, you will play a pivotal role in the success of our students: - To work with the Student Services...
-
HR Support Services Officer
7 hours ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeTo provide high quality and efficient transactional HR services to the Trust and workforce, ensuring all transactions occur accurately, in a timely manner, in line with appropriate Trust Policies and Procedures. Delivering a professional service focused on achieving a high level of customer satisfaction by offering support and advice where required and...
-
Pathology Customer Service Advisor and Personal
1 month ago
Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeResponsible for managing all aspects of Customer Care, working with others to ensure a consistent, professional level of service is received. To provide a high level PA service to the senior management team. Key Relationships Clinicians Administration teams Laboratory teams Management team Suppliers Service users BLMK ICB Primary Care Providers To...
-
Customer Services Co-ordinator
5 days ago
Bedford, United Kingdom Tilia Homes Full time**About Us**: There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding. Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment. We realise at the centre of our...
-
Service Contracts Coordinator I
1 week ago
Bedford, United Kingdom Werfen Full timeOverview Werfen Werfen, founded in , is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity...
-
Installation Coordinator
4 weeks ago
Bedford, United Kingdom Rise Technical Recruitment Limited Full time**Installation Coordinator** **£23,000 - £25,000 + Holidays + Pension + Training + Progression + Excellent Company Benefits** **Bedford - Commutable from Milton Keynes, Northampton, St Neots and surrounding areas** Do you have experience planning engineering diaries, or dealing directly with customers, looking for a highly varied role, with plenty of...
-
IBM Hardware Seller
1 week ago
Bedford, United Kingdom Service Express Full timeDetails Service Express UK has a new opening for an experienced IBM Hardware Sellerwith successful sales experience . The IBM Hardware Sellers main focus is to is to generate revenue by selling new and refurbished IBM Hardware and related services to current and prospective Service Express customers. What you will do: Maintain an up to date...
-
Office Coordinator
2 weeks ago
Bedford, United Kingdom Cathedral Independent Financial Planning Ltd Full time**About us** We are professional Financial Services company set up with the prime objective of providing quality financial advice to individuals and companies over the longer term.. Our work environment includes: - Modern air-conditioned offices - Work-from-home days - Growth opportunities **Job Overview**: We are seeking a proactive and organised Office...
-
Sales and Admin Coordinator
2 weeks ago
Bedford, United Kingdom UK INNOVATIONS GROUP LTD Full timeAre you a dynamic individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our team as a Sales and Admin Coordinator at Ukinnovations Group Ltd **Role Overview**: As a Sales and Admin Coordinator, you will play a...
-
Sales Development Representative
1 week ago
Bedford, United Kingdom Service Express Full timeWe're hiring! Service Express are looking to hire Sales Development Representatives (SDR) to join the team. Sales Development Representatives are responsible for contacting prospective customers to schedule initial meetings for Senior Account Executives. Sales Development Representatives should have a positive, assertive personality and the ability to...
-
Sales Development Representative
2 days ago
Bedford, United Kingdom Service Express Full timeWe are looking to hire Sales Development Representatives (SDR) to join our team. We are looking for people who have a positive, assertive personality and the ability to coordinate multiple schedules. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. If you are looking...