Mandarin Speaking Customer Service Specialist

2 days ago


Isle of Man, United Kingdom Manx Internet Commerce Ltd Full time

Due to the rapid expansion of the company's scale, it pays attention to the internal training of employees and broadens the space for promotion. We are now increasing the recruitment quota of the customer service department.

Job Responsibilities:
1) to ensure accurate management of all customer information, to ensure that all service content and methods meet service standards.

2) monitor and audit sales and conduct additional checks on all customer related information.

3) to ensure that all customer account information and problems can be handled in a timely manner as required. 4)Verify all customer documents on relevant websites, answer any calls and inquiries about new customers and customers.

5) positive and enthusiastic personality, the ability to respond quickly even in a stressful environment; strong teamwork ability, able to act independently, but also to quickly support team colleagues.

7) The work position will involve periodic night shifts and weekend shifts.

8) Those who already have visa conditions for working in the UK are preferred (excellent companies can also provide work visas)

If you think it is suitable, you are welcome to send your resume to the company's mailbox and consult the job details.



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