Parent Advisor

2 weeks ago

Northampton, United Kingdom Scope Full time

Job details

**Job reference**

REQ002913

**Date posted**

26/01/2024

**Application closing date**

11/02/2024

**Location**

Northampton

**Salary**

£16,069 per year (£26,782 per year, full time equivalent)

**Package**

27 days holiday per year (full time equivalent) plus Bank Holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

**Contractual hours**

21

**Job category/type**

Part time

Parent Advisor (specialising in sleep)

**Job description**
- Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.We are looking to recruit a Parent Advisor (specialising in sleep) who will have experience of caring for a disabled child or demonstrable experience of working closely with families of disabled children.

**Permanent, 21 hours per week**

**Location**: Northamptonshire (Hybrid working with occasional travel to Head Office in London)

**The role**

**Link to job description**

As a Parent Adviser you will be responsible for delivering this service to customers by managing a personal caseload and providing emotional support and practical advice to your diverse customer base.continuous training, supervision and support will be available.

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.

**About you**

You will:

- Have excellent communication skills both verbally and written and be able to demonstrate experience in a customer facing environment.
- Be empathetic, be able to respond positively to change and to be able to deal effectively with conflicting priorities will allow you to succeed within this role.
- Have good working knowledge of IT including Microsoft Office and are a confident user of digital technology as we are a paper free service.
- Bring drive and enthusiasm to your role and demonstrate that you care passionately about improving disabled people’s lives.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

**Our values are being pioneering, courageous, connected, open and fair**

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

**Equality, diversity and inclusion**

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about **our approach to Equality, Diversity and Inclusion** on the Scope website.

**Scope benefits**

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.

**Link to full benefits package**

**How to apply**
- If you want to become a Disability Gamechanger, we'd love to hear from you.-
- #IND

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