Front of House Cafe Manager

4 days ago


BexhillonSea, United Kingdom HR GO Recruitment Full time

Location: Bexhill

Job Tittle: Front Of House Café Manager

Hourly rate: from £11 per hour (based on experience)

Hours: Full Time

HR GO Recruitment are looking for a FOH Café Manager to join our client's busy team in Bexhill. You will be managing the day-to-day operations of FOH.

**Accountability**
- To make sure you and all staff are always wearing the full and correct uniform and ensuring good personal hygiene.
- Ensure your knowledge of our products, pricing and Menu is up to date.
- Ensure all legal and statutory regulations and responsibilities are met in order to maintain a safe working environment for yourself, your colleagues and our guests.
- Follow all processes and Procedure in place within the Company and always ask for help/advice if unsure.
- Make yourself available for training and communications meetings for which advance notice will normally be given.
- Maintain the cleanliness and hygiene of all fixtures, fittings and equipment.
- Comply fully with all regulations relating to Health and Safety, employee conduct, hygiene, food handling, allergens, fire precautions, emergency procedures and COSHH regulations.

**Responsibilities**
- Manage day to day operations of FOH.
- Complete all staff rotas and publish, giving staff a minimum of 48 notice
- Train employees on drink preparation and proper use of coffee equipment.
- Hiring and onboarding of new staff following the Company Induction procedure.
- Advise staff on the best ways to resolve issues with customers and deliver excellent customer service.
- Ensure all locations keep a high standard of cleanliness
- Coordinate with vendors and order supplies as needed.
- To assist with the training of any new team members in accordance with company standards.
- Suggest menu items based on seasonality and customers preferences.
- Cash up Tills and send end of day report. Order change if needed.
- Ensure all staff training records, management and staff location files are kept up to date.
- Nurture friendly relationships with customers to increase loyalty and boost our reputation.

PLEASE NOTE: These responsibilities are not an exhaustive list and you may be required to undertake other duties as and when deemed required by the Management



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