Customer Services Advisor

7 months ago


Bracknell, United Kingdom ILX Group Full time

**The Opportunity**

We are seeking Customer Services Advisor to join our amazing team, who is passionate about delivering an outstanding customer experience in a professional learning environment. You will schedule learning events for our learners and co-ordinate trainers and facilities, issuing joining instructions and pre-learning, manage access to our digital platforms, book exams, and support improvement projects. You will work directly with customers from single bookings to supporting large scale learning programmes.

**About You**

An excellent communicator with strong interpersonal skills and good attention to detail, you’ll put your passion and determination to work with a range of customers and colleagues. You will be an advocate of high levels of customer service, this role is vital in providing an amazing customer experience. You will be detail orientated; nothing gets past you You are a great team player, open to learning and sharing and being part of a supportive team environment, you all help each other to be the best you can be. It’s a busy role, you’ll bring lots of energy, enthusiasm and tenacity -let’s face it not every customer is easy, but your goal is to make them feel you have gone above and beyond to help them and resolve any queries Highly computer literate, being familiar with using Database systems, Outlook, and other Microsoft packages and educated to GSCSE standard including English and Mathematics.

**What you get in return**

There is lots of variety, with strong processes in place you will be supported in ‘getting the detail right’, but also encouraged to adapt and improve what we do and how we work. We offer a hybrid working environment in a friendly fun environment. 25 days holiday per annum, a volunteering day to support a charity of your choice, private medical insurance and pension after a qualifying period and life assurance. Free car parking in a town centre location.

**About us**

ILX is an internationally recognised provider of accredited professional learning and consulting solutions. ILX delivers learning solutions via a blend of multimedia e-Learning, games and simulations, mobile learning, virtual and traditional classroom training, practical workshops and coaching. ILX has provided best practice learning to more than 500,000 people, across 5,000 organisations, in over 100 countries.

Underpinning everything we do at ILX Group is a clear focus on: Improving the effectiveness of organisations and individuals through the delivery of world class learning and consulting solutions. As a company we strive to be: The market leader for learning and consulting solutions within Project, Programme and Change management, with outstanding customer service delivered by proud and passionate people.



  • Bracknell, United Kingdom Rj Talent Connect Limited Full time

    Ready to level up from customer service, hospitality, or hotel work? Were on the hunt for Customer Service Advisors to join our sales and marketing crew in Slough just a quick walk from the train station! No experience needed, just your energy and drive to make 2025 your year. About the Role: Our client, a leader in Sales, Customer Service, and Direct...


  • Bracknell, United Kingdom Towelrads part of the Brickability Group Plc Full time

    We are seeking a Customer Service Advisor who will serve as the first point of contact for new and exisiting customers. Their primary duties include answering customer enquiries, making product recommendations or suggestions and providing information about services or products. **Customer Service Advisor duties and responsibilities** A Customer Service...


  • Bracknell, United Kingdom Gravity Recruit Full time

    Customer Service Advisor (12 month Contract) Bracknell Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Bracknell branch for a 12Month contract to cover Maternity leave. Job Purpose: To guarantee their customers an excellent level of service whilst...


  • Bracknell, United Kingdom NHSProfessionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...


  • Bracknell, United Kingdom Gravity Recruit Full time

    Customer Service Advisor (12 month Contract) Bracknell Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Bracknell branch for a 12Month contract to cover Maternity leave. Job Purpose: To guarantee their customers an excellent level of service whilst...


  • Bracknell, United Kingdom Gravity Recruit Full time

    Customer Service Advisor (12 month Contract) Bracknell Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Bracknell branch for a 12Month contract to cover Maternity leave. Job Purpose: To guarantee their customers an excellent level of service...


  • Bracknell, United Kingdom Everyone Active Full time

    **Coral Reef Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Customer Service Advisor who will** - **Be passionate about promoting our products** - **Be able to work under your own initiative and work as part...


  • Bracknell, United Kingdom Reed Business Support Full time

    My client, based in Bracknell, is looking for a passionate Customer Service Advisor to join its rapidly expanding team. The role will require working 2 Saturdays out of 3 and also occasional Bank Holidays. What's in it for you? My client is offering a competitive salary plus 20 days holiday/year increasing every year up to a maximum of 28 days, free...


  • Bracknell, United Kingdom The Recruiters Room Full time

    **Customer Service Advisor** **Bracknell** **up to £28,000 + bonus** **Mon - Fri 08:00- 5:30 and 1 in 4 Saturday mornings (08:00-12:00)** **Permanent** - To be considered for this role, we ask that applicants truly ARE driven by delivering SUPERB levels of customer service. Perhaps you have been working in retail OR a call centre role and are ready to...

  • Service Advisor

    7 months ago


    Bracknell, United Kingdom Performance Resourcing Full time

    **Service Advisor** Reading, Berkshire Up to £30,000 Basic Salary - £40,000 OTE/annum Uncapped DOE. We are recruiting a **Service Advisor **for a **Franchised Car Dealership** in the **Reading **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent...


  • Bracknell, United Kingdom NHS Professionals Full time

    **Do you enjoy helping others and giving advice?** **Have you got customer serviceexperience ?** **NHS Professionals are currently looking for a Customer Services Advisor to join our team based at Skipped Hill Health Centre, Bracknell, RG12 1JX** The aim of the on-site team is to facilitate filling bank shifts whilst ensuring the workers requirements are...


  • Bracknell, United Kingdom Pertemps Reading Full time

    Customer Sales Advisor Pertemps Reading are looking for a Customer Sales Advisor to work with a Storage company based in Bracknell. As a Customer Sales Advisor, you will be responsible for: - Dealing with Sales enquiries (telephone and face-to-face) - Completing all admin tasks - Identify and quantify potential from customers to increase occupancy and...


  • Bracknell, United Kingdom Revorec Recruitment Solutions Ltd Full time

    **Customer Sales Advisor** **Bracknell** **£21,500 + Bonus (OTE 24k) Training + Benefits + Parking** Do you have a retail or light sales background and fancy a reputable and growing industry sector? In this role you will work in a small close-knit team, have the opportunity to earn a bonus and have the possibility of progression into management. Due to...


  • Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Bracknell, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Bracknell, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Reading £40k OTE** **Mon - Fri 8am - 6pm, No Saturdays** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for...

  • Customer Call Advisor

    2 weeks ago


    Bracknell, United Kingdom Huntress Full time

    Title: Customer Call Advisor, temporary position Hourly rate: £9.50 per hour, plus holiday accrual pay Duration: ASAP for 3 months Hours: Monday - Friday; initially the hours will be 9.00am - 5.00pm they are then likely to alternate between 10:00am - 6:00pm or 10.30am - 6.30pm Location: Bracknell - This role is home based, and office based Do you...


  • Bracknell, United Kingdom CIOB Full time

    **Permanent, Full Time (36 hours per week)** **About Us** Would it inspire you to see the tangible impact of your work on the world? To work for a company that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building(CIOB), a global professional membership...


  • Bracknell, United Kingdom Focus Resourcing Full time

    **Customer Service Advisor** A new opportunity has arisen for a highly successful financial services company to join the fast-paced customer service team on a full time, permanent basis. As part of a growing department, the successful applicant will be engaging with customer acrossthe full range of services. - **Location**:Bracknell, office based for the...


  • Bracknell, United Kingdom Boots Full time

    Summary Job Reference: - 214246BR Bracknell, The Lexicon Shopping Centre Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Bracknell, The Lexicon Shopping Centre store. Shift patterns may appear below. Available shift patterns: Fully flexible including weekends. Early start can be at 7.30 AM and late finish at...

  • Customer Service

    1 week ago


    Bracknell, United Kingdom BBO Recruitment Ltd. Full time

    One of our clients based in Bracknell is looking for a Customer Service advisor to team their team. This is a Monday to Friday position 9am till 5.30pm with a 4.30pm finish on Friday. **Duties**: - Monitoring overall customer service satisfaction levels, by following up complaints and logging all relevant detail on our CRM system. - Tracking all orders in...