Customer Services Advisor

2 weeks ago

Bracknell, United Kingdom ILX Group Full time

**The Opportunity**

We are seeking Customer Services Advisor to join our amazing team, who is passionate about delivering an outstanding customer experience in a professional learning environment. You will schedule learning events for our learners and co-ordinate trainers and facilities, issuing joining instructions and pre-learning, manage access to our digital platforms, book exams, and support improvement projects. You will work directly with customers from single bookings to supporting large scale learning programmes.

**About You**

An excellent communicator with strong interpersonal skills and good attention to detail, you’ll put your passion and determination to work with a range of customers and colleagues. You will be an advocate of high levels of customer service, this role is vital in providing an amazing customer experience. You will be detail orientated; nothing gets past you You are a great team player, open to learning and sharing and being part of a supportive team environment, you all help each other to be the best you can be. It’s a busy role, you’ll bring lots of energy, enthusiasm and tenacity -let’s face it not every customer is easy, but your goal is to make them feel you have gone above and beyond to help them and resolve any queries Highly computer literate, being familiar with using Database systems, Outlook, and other Microsoft packages and educated to GSCSE standard including English and Mathematics.

**What you get in return**

There is lots of variety, with strong processes in place you will be supported in ‘getting the detail right’, but also encouraged to adapt and improve what we do and how we work. We offer a hybrid working environment in a friendly fun environment. 25 days holiday per annum, a volunteering day to support a charity of your choice, private medical insurance and pension after a qualifying period and life assurance. Free car parking in a town centre location.

**About us**

ILX is an internationally recognised provider of accredited professional learning and consulting solutions. ILX delivers learning solutions via a blend of multimedia e-Learning, games and simulations, mobile learning, virtual and traditional classroom training, practical workshops and coaching. ILX has provided best practice learning to more than 500,000 people, across 5,000 organisations, in over 100 countries.

Underpinning everything we do at ILX Group is a clear focus on: Improving the effectiveness of organisations and individuals through the delivery of world class learning and consulting solutions. As a company we strive to be: The market leader for learning and consulting solutions within Project, Programme and Change management, with outstanding customer service delivered by proud and passionate people.

  • Customer Service Advisor

    2 weeks ago

    Bracknell, United Kingdom The Recruitment Group Full time

    Customer Service Advisor Temporary (up to 7 months initially) Bracknell, RG12 8HT Hourly Rate £13.34 per hour Hours - Monday to Friday 37.5hours per week (Hybrid Working) Customer Service / Order Processing / Customer Enquiries / Customer Resolution / Account Management The Recruitment Group is working with a global manufacturing and distribution company...

  • Customer Services Advisor

    3 weeks ago

    Bracknell, United Kingdom Bracknell Forest Council Full time

    Employer: - Bracknell Forest Council- Salary: - up to £10.42 per hour- Location: - Bracknell- Contract: - Casual- Working Pattern: - Evenings/Weekends- Hours: - 0 hours per week.- DBS Check: - No- Closing Date: - 23/03/2024 at 23:59- Reference: - OTH/24/274249**CUSTOMER SERVICE ADVISOR**: **at Bracknell Leisure Centre**: Casual position - Early Mornings,...

  • Customer Service Advisor

    1 week ago

    Bracknell, United Kingdom NHSProfessionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...

  • Customer Service Advisor

    5 days ago

    Bracknell, United Kingdom Everyone Active Full time

    **Coral Reef Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Customer Service Advisor who will** - **Be passionate about promoting our products** - **Be able to work under your own initiative and work as part...

  • Customer Service Advisor

    1 week ago

    Bracknell, United Kingdom The Recruiters Room Full time

    **Customer Service Advisor** **Bracknell** **up to £28,000 + bonus** **Mon - Fri 08:00- 5:30 and 1 in 4 Saturday mornings (08:00-12:00)** **Permanent** - To be considered for this role, we ask that applicants truly ARE driven by delivering SUPERB levels of customer service. Perhaps you have been working in retail OR a call centre role and are ready to...

  • Customer Service Advisor

    3 weeks ago

    Bracknell, United Kingdom Bucks and Berks Recruitment Full time

    Our client based in Bracknell is looking for a Customer Service Advisor to join them on a temporary basis. The main purpose of this role is to respond to enquiries from customers, ensuring a first class experience is delivered. Key duties include: - Provide a consistently high level of service in line with best practice and internal processes/procedures -...

  • Member and Customer Service Advisor

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Crooton Full time

    Member and Customer Service AdvisorLocation- Bracknell/ Hybrid Salary- £25,647 per annum Contract type – Fixed Term Contract until May 2025, 36hrs per week crooton has an exciting opportunity for a Member and Customer Service Advisor to join a well-established client of ours who stands for science, ethics, and the practice of built environments...

  • Member and Customer Service Advisor

    3 weeks ago

    Bracknell, United Kingdom Crooton Full time

    Member and Customer Service AdvisorLocation- Bracknell/ Hybrid Salary- £25,647 per annum Contract type – Fixed Term Contract until May 2025, 36hrs per week  crooton has an exciting opportunity for a Member and Customer Service Advisor to join a well-established client of ours who stands for science, ethics, and the practice of built environments...

  • Customer Service Advisor

    3 weeks ago

    Bracknell, United Kingdom The Recruiters Room Full time

    Customer Service AdvisorBracknellup to £28,000 + bonusMon - Fri 08:00- 5:30 and 1 in 4 Saturday mornings (08:00-12:00)Permanent* To be considered for this role, we ask that applicants truly ARE driven by delivering SUPERB levels of customer service. Perhaps you have been working in retail OR a call centre role and are ready to progress your career? Whatever...

  • Customer Service Advisor

    4 weeks ago

    Bracknell, United Kingdom The Recruiters Room Full time

    Customer Service AdvisorBracknellup to £28,000 + bonusMon - Fri 08:00- 5:30 and 1 in 4 Saturday mornings (08:00-12:00)Permanent* To be considered for this role, we ask that applicants truly ARE driven by delivering SUPERB levels of customer service. Perhaps you have been working in retail OR a call centre role and are ready to progress your career? Whatever...

  • Service Advisor

    5 days ago

    Bracknell, United Kingdom Performance Resourcing Full time

    **Service Advisor** Reading, Berkshire Up to £30,000 Basic Salary - £40,000 OTE/annum Uncapped DOE. We are recruiting a **Service Advisor **for a **Franchised Car Dealership** in the **Reading **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent...

  • Part Time Customer Service Advisor

    3 weeks ago

    Bracknell, United Kingdom Huntress Full time

    We are looking for a confident individual to join our clients dynamic team as a Part Time Customer Service Advisor who will be responsible for dealing with all customer enquires. You will be accountable for the customer experience, ensuring every customer is satisfied and supported. This is a fantastic opportunity for someone with excellent communication...

  • Member & Customer Services Advisor

    4 weeks ago

    Bracknell, United Kingdom CIOB Full time

    **Permanent, Full Time (36 hours per week)** **About Us** Would it inspire you to see the tangible impact of your work on the world? To work for a company that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building(CIOB), a global professional membership...

  • Automotive Service Advisor

    2 months ago

    Bracknell, United Kingdom MBA Group Full time

    **Full Job Description** **What’s next?** As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time. About the role of **Service...

  • Automotive Service Advisor

    7 days ago

    Bracknell, United Kingdom MBA Group Full time

    **Full Job Description** **What’s next?** As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time. About the role of **Service...

  • Member & Customer Services Advisor

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom CIOB Full time

    Permanent, Full Time (36 hours per week)About UsWould it inspire you to see the tangible impact of your work on the world? To work for a company that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building(CIOB), a global professional membership organisation....

  • Accident Repair Service Advisor

    3 weeks ago

    Bracknell, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor:Up to £36,00023 Days Holiday + Bank HolidaysPermanent Role I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Bracknell area.Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:You will be...

  • Accident Repair Service Advisor

    4 weeks ago

    Bracknell, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor:Up to £36,00023 Days Holiday + Bank HolidaysPermanent Role I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Bracknell area.Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:You will be...

  • Automotive Service Advisor

    7 days ago

    Bracknell, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Reading £40k OTE** **Mon - Fri 8am - 6pm, No Saturdays** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for...

  • Accident Repair Service Advisor

    3 weeks ago

    Bracknell, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor:Up to £36,00023 Days Holiday + Bank HolidaysPermanent Role I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Bracknell area.Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:You will be...