Customer Service Agent

3 days ago


Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

Permanent | Customer service | Telephony based | Rotational shift patterns
**Your new company**
Financial service company based in the city centre of Manchester are looking to recruit customer service agents for their busy team. They are looking for individuals who have passion for customer service and are looking to develop their career in this field.They put their customers first and are looking for like minded people to join the team.
**Your new role**
**What you'll need to succeed**
You will have previous customer service experience either telephony or face to face, you will be able to provide examples of when you have gone the extra mile for a customer and be customer focused.
You will be a team player and be able to work to personal and team objectives to ensure you will be able to meet the targets in this role.
It is important you can communicate clearly and professionally both written and verbally, and are PC literate.
You will be able to work with mínimal supervision and have excellent attention to detail.
Due to the nature of this role you will need to be fully flexible to work rotational shift patterns, 37.5 hour a week over 5 days, they are open Monday to Sunday between 8am and 6pm.
**What you'll get in return**
Competitive salary and benefit package including 22 days holiday plus bank holidays
Excellent training program with continual support
Long term career opportunities
Central location close to public transport and amenities
Full time hours - 37.5 hours a week
Access to discounts and reward packages
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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