Part-time Sales
7 months ago
**Job Description - Part-time Sales & Order Processing Administrator**
Securus Software is a market leader in digital safeguarding solutions for the education sector, monitoring all computer-based activity taking place on the network. Securus ensures that young people are safeguarded against the wide range of threats they face online in this digital age.
Requirements and Skills:
- Proven experience as a sales administrator or order processing/contracts & accounts role
- Proficient with MS Office Suite including Outlook, Excel & MS Teams
- Hands-on experience (Intermediate) with Salesforce CRM essential)
- Familiar with Adobe DC Pro / document sign an advantage
- Good telephone manner and communication skills
- Good organisational skills
- A team player with high level of dedication
- Ability to work within specific timelines & deadlines
- Flexible working style
Job Functions:
- Create opportunities and enter all new business orders onto Salesforce CRM
- Contact customers to obtain any missing information to process orders
- Liaise with the Support Dept to ensure timely deliveries, involves creating Salesforce CRM Case records/tasks for the Support Dept to action
- Create Customer Licence Agreements for them to sign
- Send new customer documentation following the delivery of software and the invoice
- Raise work orders/customer services tasks for after sales support
- Maintain and update sales and customer records in Salesforce CRM as required
- Run monthly sales pipeline & ledger reports for new business/renewals and individual tasks
- Answer incoming calls with customer/reseller queries and questions
- Assistance with credit control, incoming payments, and accounts receivable
- Assistance with quotations and sales documentation
- Assistance with updates to customer templates and documents
- Assisting with duties as/when holiday cover
- Process purchase ledger invoices & staff expense claims if required
- Assisting other departments as and when required.
- Stay up to date with new products and features
Hours:
- Part-Time, 4 to 5 days per week, 09:30 am to 3.00 pm (Monday to Friday).
- Up to 2 days office based (Monday & Tuesday), remaining days remote working
- Term-Time only with an agreed small number of days during main school holiday periods to manage workload
Office Location:
- 2 Brook Way, Leatherhead, Surrey, KT22 7NA
Reporting to:
- Michele Tough, Finance Manager
Salary & Benefits:
- £15 per working hour paid monthly in arrears
- Holidays: 22 days per annum (pro-rated for Part Time) plus statutory Bank Holidays
Start date:
- Immediate
**Job Type**: Part-time
**Salary**: £15.00 per hour
Expected hours: No less than 22 per week
**Benefits**:
- Flexitime
- Life insurance
- On-site parking
- Work from home
Schedule:
- Flexitime
Ability to commute/relocate:
- Leatherhead: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Sales Order Processing: 3 years (preferred)
- Financial accounting: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Leatherhead
Reference ID: SECURUS PT SOP
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