Parts Advisor

1 week ago


Leatherhead, United Kingdom Squire Furneaux Leatherhead - Volvo Cars Full time

**An exciting opportunity has become available for a Parts Advisor working within the Parts department for a progressive premium brand at a Volvo Car Retailer based in Leatherhead.**

Salary - £28,000 - £30,000 depending on experience (OTE £31,500 - £33,500)

Location - Leatherhead (Surrey)

Hours - Monday - Friday & alternate Saturdays

**Key role and responsibilities for this Parts Advisor role**:

- Meeting and greeting customers coming into the Parts department.
- Ordering, booking out parts, invoicing and taking payment.
- General parts and accessory enquiries - working as a team with the Parts and Service departments.
- Providing estimates when required.
- Achieve sales by prospecting, acquiring and maintaining accounts.
- Deal with any customer enquiries over the phone and face to face.
- Checking in parts deliveries.
- Assisting with parts stock check.
- Liaising with the workshop, service advisors and customers.
- Contact customers offering special promotions that are available.

**Minimum requirements for this Parts Advisor role**:

- Works together with colleagues to support the achievement of increased profit and sales.
- Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded.
- Friendly but professional manner and will demonstrate integrity, discretion and objectivity.
- Can demonstrate experience in a parts department.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible.
- Good polite, friendly telephone manner.
- Knowledge of Pinnacle would be an advantage but not essential as full training will be given.
- Full, valid and clean UK driving license.
- Ideally Minimum of two years’ experience as a parts advisor required.

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Parts Advisor Role: 2 years (preferred)

Work Location: In person


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