Relief Monitoring Centre Operator
6 months ago
Job Introduction
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
**Relief Monitoring Centre Operator 24 hours per week (average)**
Are you calm in a crisis? Would you take control in an emergency situation? Could you deal with a range of emergency calls, enquiries and requests in line with the 24-hour CCTV, Assistive Technology and Out of Hours Services we provide? We are looking for bright, customer focused individuals, with a flair for problem solving.
**Relief Role Responsibilities**
- Support the CCTV and Lifeline Team covering sickness and annual leave. Choosing from available shifts at least 4 weeks in advance. This includes some nights and weekend working.
- Answer emergency Lifeline calls, helping people to live their lives independently.
- Take calls in relation to various Councils’ and other organisations emergency services and housing repairs when their offices have closed.
- Proactively monitor CCTV within North Worcestershire and produce evidence for court when required.
**Skills & experience**
- Working in a fast paced environment.
- Assess visual and audible information, respond to events quickly, and be able to prioritise your workload.
- Possess excellent computer skills to include Microsoft Office, carry out any admin work required and the ability work in a paperless environment.
- Proven experience of working over the telephone to obtain information suitable to assess a situation.
- Travel to our Disaster Recovery Site when required.
**Additional Information**
The Councils offer a range of staff benefits:
- pension
- generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- flexible working, where appropriate
- Employee Assistance Programme
- access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
**What next**
For a full list of our current vacancies why not visit our WM Jobs Recruiter Page
-
Relief Recovery Support Worker
4 weeks ago
Redditch, Worcestershire, United Kingdom Creative Support Full timeWe are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service.As a Relief Recovery Support Worker, you will ensure that service users are enabled to make progress in their personal recovery journey and to attain goals...
-
Relief Recovery Support Worker
1 month ago
Redditch, United Kingdom Creative Support Ltd Full timeWe are seeking compassionate people with emotional intelligence and person-centred values for the interesting and rewarding role of Relief Recovery Support Worker, supporting people with mental health and other needs in a high quality, new-build supported living service in Redditch. The service will provide person-centred, recovery-focussed support to...
-
Relief Recovery Support Worker
5 months ago
Redditch, United Kingdom Creative Support Full timeWe are seeking compassionate people with emotional intelligence and person-centred values for the interesting and rewarding role of Relief Recovery Support Worker, supporting people with mental health and other needs in a high quality, new-build supported living service in Redditch. The service will provide person-centred, recovery-focussed support to...
-
Relief Recovery Support Worker
4 weeks ago
Redditch, Worcestershire, United Kingdom Creative Support Ltd Full timeWe are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service.You will ensure that service users are enabled to make progress in their personal recovery journey and to attain goals relating to their mental health &...
-
Relief Recovery Support Worker
3 weeks ago
Redditch, Worcestershire, United Kingdom Creative Support Full timeAbout the RoleWe are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service in Redditch.As a Relief Recovery Support Worker, you will provide person-centred, recovery-focussed support to promote independence, tenancy...
-
Contact Centre Team Leader
5 months ago
Redditch, United Kingdom Gemporia Partnership Full timeGemporia began in 2004 and we are a British live television and online jewellery retailer sourcing gemstones across the globe. Since the end of 2017, we are now very proud to be an employee-owned company and we are constantly seeking to grow our successful team. Assist the Head of Contact Centre with continuous process improvement within the Contact Centre....
-
Monitoring Officer- Facilities
5 months ago
Redditch, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time**Job Purpose**: To provide support and assist the Facilities Quality & Compliance Manager with monitoring operational performance standards within hard and soft facilities management services. To carry out audits and inspections on both in-house and private contractors across all three hospital sites ensuring compliance against all legislative and published...
-
Meeting Centre Assistant
6 months ago
Redditch, United Kingdom Age UK Herefordshire and Worcestershire Full time**JOB PURPOSE AND ROLE**: To deliver an effective Meeting Centre programme for people living with mild to moderate dementia. To provide support to members and their family (carers) and to ensure the achievement of high professional standards of person-centred care in the accordance with Age UK Herefordshire and Worcestershire values. The Dementia Services...
-
Mental Health Support Specialist
4 weeks ago
Redditch, Worcestershire, United Kingdom Creative Support Full timeWe are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service.As a Relief Recovery Support Worker, you will ensure that service users are enabled to make progress in their personal recovery journey and to attain goals...
-
Operations Supervisor
6 months ago
Redditch, United Kingdom Amazon UK Services Ltd. Full timeAdvanced proficiency in local language in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Operations is the heart and soul of everything Amazon does. It is thanks to...
-
Mental Health Support Specialist
4 weeks ago
Redditch, Worcestershire, United Kingdom Creative Support Full timeWe are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service.As a Relief Recovery Support Worker, you will ensure that service users are enabled to make progress in their personal recovery journey and to attain goals...
-
Mental Health Support Professional
6 days ago
Redditch, Worcestershire, United Kingdom Creative Support Full timeJob SummaryWe are seeking a compassionate and empathetic Mental Health Support Professional to join our team at Creative Support. As a Relief Recovery Support Worker, you will play a vital role in supporting individuals with mental health needs and promoting their independence, dignity, and well-being.About the RoleThis is an exciting opportunity to work in...
-
Machine Operator
6 months ago
Redditch, United Kingdom Swift Temps Full time**Machine Operator / Trainee Machine Operator** Swift Temps are looking for an enthusiastic and reliable individual to join us as a Machine Operator in our central production site based in Tewkesbury. We process locally sourced milk, which is packaged at the main plant and delivered to depots in Cheltenham, Hereford, North Wales and Shrewsbury, Aylesbury...
-
Centre Assessor
4 weeks ago
Redditch, Worcestershire, United Kingdom Heart of Worcestershire College Full timeJob DescriptionThe Centre Assessor will be responsible for undertaking various duties to support the College's operations. In consultation with the post holder, the job description may be changed from time to time to meet changing circumstances.To undertake such other duties commensurate with the post which the College management may reasonably and...
-
Business Operations Coordinator
4 weeks ago
Redditch, Worcestershire, United Kingdom Arcus Solutions Full timeWe are seeking a highly skilled Business Support Coordinator to join our team at Arcus Solutions. This is a maternity cover contract for 12 months, working 30 hours per week in our Redditch office.Key Responsibilities:Manage the organisation, coordination and logistics of meetings and events, ensuring all necessary documentation is prepared and...
-
Operator
6 months ago
Redditch, United Kingdom TRADEBE Full time**We offer**: - £23,000-24,500 p/a. - Overtime paid at time and a half - Quarterly bonus of £250. - 23 days holiday. - Company pension - Tradebe-funded Simply Health Everyday Health Plan including access to GP 24/7 - Access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and...
-
Business Operations Coordinator
4 weeks ago
Redditch, Worcestershire, United Kingdom Arcus Solutions Full timeJob Title: Business Operations CoordinatorWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Arcus Solutions. This role will be responsible for managing the organization, coordination, and logistics of meetings and events, as well as ensuring that all necessary documentation is prepared and issued in a...
-
Redditch, Worcestershire, United Kingdom Halfords Full timeAbout HalfordsWe're a specialist retailer that leads the market through customer-driven innovation and a distinct product range. Our mission is to inspire and support a lifetime of motoring and cycling.Our Redditch Support Centre plays a key role in our success and growth, working closely with every other area of our business. We foster customer loyalty by...
-
Operator
6 months ago
Redditch, United Kingdom Tradebe Environmental Services Full time**We offer** £23,000-24,500 p/a. Overtime paid at time and a half Quarterly bonus of £250. 23 days holiday. Company pension Tradebe-funded Simply Health Everyday Health Plan including access to GP 24/7 Access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated...
-
HR Operations Manager
2 weeks ago
Redditch, Worcestershire, United Kingdom Diaverum Full time{"About Diaverum UK": "Diaverum UK is a leading global provider of renal care services, committed to improving the quality of life for patients with kidney disease.", "Our Mission": "Our mission is to transform renal care and positively impact the lives of patients.", "Your Role": "As a HR Operations Manager at Diaverum UK, you will play a pivotal role in...