Event Planner

4 months ago

Bristol, United Kingdom Compass Group Full time

Events Planner

£26,500 plus performance-based bonus opportunity

To be responsible for coordinating the conference and events bookings for the venue. Conducting showrounds and meeting customers to establish final details. Proactively upselling the facilities and always aiming to meet customer needs and exceed customer expectations. Produce BEO’s and attend operational meetings to ensure all details and requirements are handed over accurately to the operations manager. To raise and send customer invoices and be responsible for post event calls and customer feedback. Consistently ensure the highest standards of accurate and timely customer, staff and management information.

M Shed, on the historic harbourside, is a museum about Bristol that tells the story of our city. The 1950s transit shed has been transformed into a fascinating museum and truly unique event venue. Thought-provoking and fun, M Shed challenges the perceptions of what it has meant to live here over the centuries through the recollections of the people who shaped the city.

Responsibilities include

Following up on post-event calls within a specific time scale to optimise repeat business

To secure venue showrounds for the BDM’s

To achieve agreed upselling sales targets

Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team

Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts

Liaise with the client onsite teams to ensure a harmonised approach

Opportunity to attend venue showcase events and FAM Trips

Generating and sending full pre-payment invoices to the customer

Updating final invoice revenue in Delphi post event

Update 3 rd party platforms along with the venue website with seasonal offers and packages

To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector

To maintain accurate, up-to-date reports and information

To maintain the Delphi FDC booking system compliance benchmark

To maintain relationships with local event partners and LVP

Support innovative campaigns for the Sales and Marketing plan

Always responding positively and efficiently to customers, ensuring repeat business is optimised

£26,500 per annum

Performance-based bonus opportunity

Compass exclusive offers on PerksAtWork

Access to a wide range of programs to train and develop you

Pension contribution

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive Wow Points every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

**Our Ideal Events Planner**:
Will be organised

Experience in Events Planning

Previous experience supervising frontline teams within a similar environment

Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment

Customer service focused

Team player and can-do attitude

Self motivated and able to use own initiative

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
£26,500 per annum

Performance-based bonus opportunity

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive Wow Points every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

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