Serviced Accommodation and Lettings Coordinator

3 months ago

Bristol, United Kingdom Boyce Group Full time

Serviced Accommodation and Lettings Coordinator

We are looking for an adaptable person to join our team who has experience with serviced accommodation, lettings and bookkeeping. Currently we have 34 apartments in Central Bristol and are building 90 additional apartments. Each apartment is stylishly designed and we aim to offer a high-end product. This means that attention to detail and service needs to be exemplary.

The role is multidisciplinary, you will be expected to deal with reservations from start to finish. Schedule and monitor cleaning using our inhouse team. Be confident in all aspects of communication. Come up with solutions on the spot and follow through until the problem is resolved.

A general day would involve responding to booking enquiries, checking that each apartment that is due to be occupied has been cleaned and is up to standard. Tracking the amount of linen we have in stock and the amount we are going to need in the near future. Arranging ordering of consumable items such as coffee pods and cleaning supplies. Checking in with corporate promoters to generate new bookings and leads.

We are a modern company that is part of a larger Bristol based property company. We use a lot of apps, for the role you will need to use:
Asana - Task Management

Deputy - Time Management

Eviivo - Bookings Management

Xero - Accounting Software

Canva - Graphic Design

Arthur - Property Management

There is room to grow throughout Boyce Group, we own sites and are currently developing them. Within a few years we will have 300 rooms in the South West. We are also building a boutique spa hotel in the Cotswolds under a different brand.

If you have bookkeeping experience this would be ideal as it would allow you to manage the entire process from start to finish. Property management experience would also be a bonus as we manage a mixture of commercial and residential properties in the South West.

Boyce Group as an employer puts on various social events throughout the year and offers an additional day off on your birthday You will work in a casual environment and have the ability to make your own decisions and schedule your day as you see fit. A laptop and phone will be provided. Formal qualifications are not required, life experience and attitude are what count. Unfortunately having a driving licence will be a huge benefit.

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking

Schedule:

- Flexitime

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience in the Serviced Accommodation industry?
- Are you okay with being self sufficient, autonomous and being reactive?

Work Location: In person

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