Customer Services Co-ordinator

2 months ago


Swindon, United Kingdom GWP Group Limited Full time

**The Role**

This is a fantastic opportunity to join a growing business in Cricklade where you will be a valued member of an internal small and hardworking customer-focused team. We are looking for an enthusiastic, energetic individual with competent numerical and organisation skills and the drive to contribute towards achieving our KPIs.

This role is a great opportunity if you are at the start of your career and looking for development opportunities within the packaging industry.

**Key Responsibilities**

As a Sales Coordinator/Customer Services Asst, it will be your job to manage customers' enquiries, requests and orders, ensuring that all communications are professional, polite and productive.
- Building a strong relationship with the sales team and internal departments delivering excellent customer service.
- Liaising and building working relationships with suppliers.
- Coordinating each stage of the enquiry process from design to order and delivery.
- Ability to prioritise own workload while multitasking.

**About You**

If you have similar experience working within an office/academic environment and can demonstrate transferrable skills, even better. Please get in touch.
- Skills to provide excellent communication and customer service both in person and virtually.
- Competent levels of numeracy and literacy.
- The ability to follow correct procedures and processes. Well-presented and punctual.
- Ability to work independently and as part of a team to demanding timescales in a dynamic environment.
- Good time management and ability to prioritise tasks.
- Flexible approach to working methods.
- Hard-working and focused on housekeeping.
- Excellent communication
- Office 365 (Word Excel, Outlook) product experience

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: One location



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