Customer Assistant
7 months ago
**All the details**
**Work Pattern**
**Week 1**
Sunday 1030-1630
Tuesday 0800-1300
Thursday 0800-1330
Saturday 0800-1330
**Week 2**
Sunday 1030-1630
Wednesday 8-1330
Thursday 1400 -1900
Friday 0800 -1330
- This is a 6 week contract from the agreed start date.
- All interviews must take place face to face in the hiring store.
**Purpose**
- Key part to play in ensuring customer’s don’t wait
- Welcoming every customer, giving assistance and thanking each customer for shopping with us.
- Providing excellent customer service, to deter any dishonest customers who enter your store and reporting theft incidents.
- To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
**Everyone’s Welcome**
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
-
Customer Assistant
7 months ago
Norwich, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Norwich. Vue Norwich is an 8 screen multiplex cinema, situated on the fifth floor of The Castle Quarter shopping centre. The bus and train stations are a short walk from the cinema and we are also easily accessible...
-
Customer Service Assistant
7 months ago
Norwich, United Kingdom Asda Express Full time**Role**:Customer Service Assistant - Nights **Location**:Norwich, NR6 5AL **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for night...
-
Customer Service Assistant
5 days ago
Norwich, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Norwich, NR16 2TX **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...
-
Customer Service Assistant
7 months ago
Norwich, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Norwich, NR6 5AL **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **We have a Customer Service opportunity available covering Evening Shifts from 15.00pm - 23.00pm.** We are looking for friendly and dedicated...
-
Customer Service Assistant
7 months ago
Norwich, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Norwich, NR16 2TX **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **Transport Required** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
7 months ago
Norwich, United Kingdom M&S Full time**Summary** Customer Assistant - Travel Money - Norwich **All the details** Working Pattern Week 1 Sun 11-1630 Wed 1315-19 Sat 1330-19 Week 2 Sun 11-1630 Fri 13-19 Sat 1345-19 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...
-
Customer Service Assistant
7 months ago
Norwich, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Norwich, NR6 5AL **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Assistant
7 months ago
Norwich, United Kingdom M&S Full time**Summary** Customer Assistant - Foods - Through The Night - Norwich **All the details** **Work Pattern**: Sun 2100-0600 Mon 2100-0600 Tue 2100-0600 Sat 2100-0600 **This position contains an Unsociable Premium Pay which is 12.00p/h plus 3.00 p/h Premium Pay. This pay rate is between the hours of 10pm and 6am.** **Purpose** To deliver a great shopping...
-
Customer Assistant
7 months ago
Norwich, United Kingdom M&S Full time**All the details** **Work Pattern** **WK1** Monday 1330-1900 Tuesday 1330-1900 Wednesday 1330-1900 Thursday 1330-1900 Saturday 0800-1330 **WK2** Sunday 1030-1630 Monday 1400-1900 Tuesday 1330-1900 Friday 1330-1900 - This is a 6 week contract from the agreed start date. - All interviews must take place face to face in the hiring store. **Purpose** - Key...
-
Customer Service Assistant
2 days ago
Norwich, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Norwich, NR16 2JU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
7 months ago
Norwich, United Kingdom M&S Full time**All the details** **Week 1** Monday 13:30 - 19:00 Tuesday 13:00 - 19:00 Thursday 14:00 - 19:00 Friday 13:30 - 19:00 Saturday 13:30 - 19:00 **Week 2** Tuesday 13:30 - 19:00 Wednesday 13:30 - 19:00 Thursday 13:30 - 19:00 Friday 13:30-19:00 Saturday 13:30-19:00 - This is a 6 week contract from the agreed start date. - All interviews must take place face to...
-
Retail Customer Assistant
1 week ago
Norwich, United Kingdom Royal Voluntary Service Full timeRetail Customer Assistant (Part-Time) - Whitefriars, Norwich - Overview - Royal Voluntary Service cafés, shops and trolleys are staffed by employees and volunteers and provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the money they spend with us pays for volunteer action in the community. - The Role -...
-
Customer Service Assistant
7 months ago
Norwich, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Norwich, NR16 2JU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Collection Assistant
7 months ago
Norwich, United Kingdom Specsavers Full timeThis is a new and exciting role where you can make the difference to your customers lives through delivery of their spectacles to match their visual needs. **Duties**: - Assist customers with inquiries, concerns, and requests related to their accounts - Provide exceptional customer service and ensure customer satisfaction - Handle account transactions...
-
Customer Assistant
7 months ago
Norwich, United Kingdom M&S Full time**Summary** Cafe Customer Assistant **All the details** **Work Pattern** Week 1 Tu 05:30-13:30 Fr 08:30-16:30 Sa 05:30-13:30 Week 2 Su 06:00-14:00 Th 05:30-13:30 Fr 08:30-16:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...
-
Customer Service Assistant
7 months ago
Norwich, United Kingdom Contract Personnel Ltd Full timeMy clients are looking for a Customer Service Assistant to join their well established friendly team. **Requirements**: - Strong attention to detail - Processing tasks in a timely manner - Highly Organised and focused individual - Can do attitude - Being able to work as a team and managing own work flow effectively without supervision - Good knowledge of...
-
Customer Service and Accounts Assistant
7 months ago
Norwich, United Kingdom Displaypro Limited Full timeCustomer Service Representative and Accounts Assistant **Duties**: - Assist customers with inquiries, concerns, and requests - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to resolve customer issues - Handle customer complaints and provide...
-
Seasonal Customer Service Assistant
1 week ago
Norwich, United Kingdom World Duty Free Full timeLocation: Norwich Position: Part Time **Salary**: Competitive Hourly Rate **Seasonal Customer Assistant - Customer Service Advisor** **Location **- Norwich Airport **Pay **- competitive hourly rate **Contract **- 28 hours per week, part time, seasonal role 1st May to 30th September **Shift Pattern - **4 days out of 7 - between the hours of...
-
Customer Assistant
6 months ago
Norwich, United Kingdom Lidl Full timeFull Time Summary £XX - £XX per hour | [XX] hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a...
-
Customer Service Assistant
2 weeks ago
Norwich, United Kingdom Delighfuldesserts Full time**POSITION**:CUSTOMER SERVICE ASSISTANT/ BARISTA **Reports To**:SHIFT MANAGER **Person specification **:Bubbly, enthusiastic and energetic team player/ member. **Position Summary**:The job will involve all aspects of the business, from providing Exceptional customer service to creating our amazing desserts by maintaining food safety and sanitation...