Customer Administrator

3 weeks ago


Greenock, United Kingdom HRC Recruitment Full time

_**Temporary Customer Administrator**_
- **Greenock - Monday - Friday 9am - 5.30pm 35 hours per week**_
- **In the office until training is completed - hybrid working after**_
- **£10.16 per hour 1-year contract**_

**Day-to-day responsibilities**
- Delivers straightforward administrative and/or other basic business services in Eligibility
- Implements and maintains eligibility for benefits. Implements, updates, and maintains automated, direct connect, and/or manual eligibility data
- Interact with internal partners and/or external clients/vendors
- Generates reports to identify and resolve discrepancies
- Identifies process improvement opportunities for own cases
- May negotiate and resolve eligibility with clients
- May provide technical support for the electronic
- Processing of eligibility
- Ensure customer data is installed accurately and timely
- May work with client's format and internal Systems to resolve errors
- May interact with Systems to resolve technical issues

**The experience we are looking for**:

- Strong data entry skills
- Able to work at pace and prioritise a high workload in order to meet deadlines
- Strong excel skills
- Able to work within a fast-paced team

**Job Types**: Full-time, Temporary contract

**Salary**: £10.16 per hour

Schedule:

- Monday to Friday

Work Location: Hybrid remote in greenock



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