Customer Service and Delivery Coordinator
4 days ago
Customer Service and Delivery Coordinator (Trainee)
**About the Role**:
Transitex UK is growing, and we want a passionate, positive, and energetic person to join our team - we are expanding our Operations department and looking for a Customer Service and Transport Coordinator to join and grow with us
You will fit into the Operations team working closely with our Portuguese and Spanish colleagues predominantly, however as we continue to grow our UK presence you will work with more of our international colleagues and customers. The opportunity to develop as a person individually and professionally is uncapped as the company continues to grow, your role and career will also.
**What You Will Be Doing**:
- Coordinating deliveries with our overseas colleagues and customers, whilst liaising with the shipping lines and customers.
- Providing the highest level of customer support and working to ensure all deliveries are done within the free time.
- Advising customers of any changes to schedules, vessel delays and general updates with their shipments, along with working to reduce any extra charges that may happen.
- Working closely with our current operations team you will also be involved with customs procedures and all other areas of the operations support provided at Transitex
- Reporting to the Branch Manager any changes in patterns with customer behaviour and bookings so identify target areas to grow the business further
- Focal point of contact with customers and shipping lines alike, building our relationship further
**About You**:
Problem solving must be a key skill as our work revolves around finding optimum solutions most days.
A can do attitude combined with a positive personality to fit in with the team, and a good understanding of PC skills - Microsoft Office - our internal system will be taught on joining
Experience in shipping is NOT essential - we prefer to find the right personal qualities and develop the technical qualities in house
**A Bit About Us**:
Born in 2002 in Badajoz, Spain Transitex rapidly grew through the Iberian Peninsula, where we class as ‘home’ - through expanding to Latin America with various project work and Africa also, our UK office was opened in 2019 with hindsight of ‘Brexit’ - majority of our European transport comes to the UK so it made sense to have our base here. The Manchester branch has grown from strength to strength over the last 3 years with cargo capacity increasing. We handle on average 150-250 containers per month including arranging deliveries and customs clearing. Our growth has been predominantly down to the exceptional level of service we provide and maintaining our customers at the forefront of all decisions - with this we receive their unwavered support and growth together.
**The Technical Details**:
Salary - 17,000-20,000 GBP per annum DOE
Workplace Pension Scheme
Working Hours - Monday to Friday 08:30 - 17:00hrs
Holiday - 20 days + Bank Holidays
Offices Based Role - located M34
**Salary**: £18,000.00-£21,000.00 per year
**Benefits**:
- Casual dress
- Company pension
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester, M34 3SH: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (required)
**Experience**:
- customer service: 1 year (preferred)
Reference ID: TransCustOps
-
Customer Service Apprenticeship
7 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
-
Service Delivery Coordinator
2 weeks ago
Manchester, United Kingdom CV-Library Full timeJob SummaryWe are seeking a highly organized Service Delivery Coordinator to join our team. This role involves coordinating the day-to-day activities of our customer services team, ensuring seamless delivery of services to our clients.Key ResponsibilitiesCoordinate customer orders and administer related tasksCollaborate with the Customer Service Manager to...
-
IT Service Delivery Coordinator
2 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeWe are seeking an IT Service Delivery Coordinator to join our Technology Services Department in Manchester. As a key member of our team, you will be responsible for coordinating IT service delivery and ensuring that incidents and service requests are resolved within SLA.Key ResponsibilitiesCoordinating IT service delivery and managing day-to-day...
-
Service Delivery Coordinator
2 weeks ago
Manchester, United Kingdom Motus Commercials Full timeMotus Commercials is a leading provider of commercial vehicle services, seeking an experienced Service Delivery Coordinator to join their team in Manchester. As a Service Delivery Coordinator, you will play a vital role in ensuring the smooth operation of the workshop, providing exceptional customer service and supporting the team to achieve key performance...
-
Service Delivery Coordinator
4 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeService Delivery Coordinator Job DescriptionWe are looking for a highly organized and efficient Service Delivery Coordinator to join our team at AJ Bell Management Limited. The successful candidate will provide exceptional service to our customers, working closely with internal teams to ensure seamless delivery of customer requests.About the RoleIn this...
-
Customer Service Delivery Manager
1 month ago
Manchester, United Kingdom Shield Safety Group Full timeThe Customer Service Delivery Manager is responsible for ensuring the high-quality delivery of audit, fire risk assessment (FRA), diary, and other services to customers. This role involves managing monthly processes and reporting for these services, overseeing Service Coordinators, and maintaining high-quality customer communications and service delivery.Key...
-
Customer Service Coordinator
7 months ago
Manchester, United Kingdom Page Personnel Full timeJoin a highly reputable, Manufacture leading company - Great opportunity for career progression **About Our Client**: We have partnered with a reputable enterprise headquartered in Manchester, with a strong presence in the Logistics Distribution and Supply Chain industry. Catering to a diverse array of retailers in a rapidly evolving market, they are...
-
Service Delivery Coordinator
4 weeks ago
Manchester, United Kingdom The Floorbrite Group Careers Full timeWe are currently seeking a Service Delivery Coordinator to join our team at The Floorbrite Group Careers. As a key member of our team, you will be responsible for ensuring that our services meet the highest standards of quality and excellence.With a focus on customer satisfaction and employee engagement, you will play a vital role in driving business growth...
-
Customer Service Coordinator
4 days ago
Manchester, United Kingdom Tagged Resources Full time**Location**: Manchester **Type**: Permanent **Industry**: PPE **Job Ref**: TGN4652 **Tagged Resources acting as the Recruiter for The Behrens Group are working together on an exciting new career opportunity for a Customer Service Coordinator**: Our client is a real success story delivering high quality brands across Healthcare, Corporatewear, Workwear,...
-
Facilities Coordinator
4 days ago
Manchester, United Kingdom Parliamentary and Health Service Ombudsman Full timeThe Facilities Coordinator is responsible for providing a safe, functional, and comfortable workplace and environment that meets the business's needs. Areas of work include; accommodation, space planning, health and safety, security, wellbeing, maintenance, housekeeping, equipment ordering and repairs, and meeting room support The Facilities Coordinator...
-
Customer Service Ambassador
3 days ago
Manchester, United Kingdom Customer Labs Full timeAbout UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.
-
Delivery Operations Specialist
2 weeks ago
Manchester, United Kingdom DX Delivery Full timeAbout DX DeliveryWe are a specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery.Our brand is built on delivering the Delivered Exactly promise to our customers. To achieve this, we require an experienced 3.5T Driver to join our team.The successful candidate will have a proven track record...
-
Service Delivery Coordinator
2 weeks ago
Manchester, United Kingdom Morgan Hunt Full timeAbout the RoleWe are currently recruiting for a Service Delivery Coordinator to join our team in Greater Manchester.This is an exciting opportunity to work in a dynamic environment, delivering high-quality services to vulnerable individuals. The successful candidate will be responsible for coordinating services, developing support plans, and maintaining...
-
Operations Coordinator(Customer Service)
3 weeks ago
Manchester, United Kingdom Citysprint Full timeOperations Coordinator(Customer Service) Operations Coordinator | Manchester | Permanent Salary: 24,169 Shifts: Between 8 am to 5 pm / 9 am to 6 pm Hours: 40 hours per week, Monday-Friday Benefits and perks: An impressive holiday allowance that rises in line with your years of service.Additional day off for your birthday so you can celebrate in...
-
Customer Service Repair Coordinator
1 month ago
Manchester, United Kingdom CV-Library Full timeMotorMatch Recruitment Ltd are seeking an experienced Customer Service Repair Coordinator (Remote / On Site) Join a dynamic and growing team as a Customer Service and Vehicle Repair Coordinator. This exciting role involves managing the customer journey throughout the repair process, from start to finish. As the Customer Service / Vehicle Repair Coordinator,...
-
Customer Service Executive
6 months ago
Manchester, United Kingdom Delivery App Full time**Responsibilities** - Provide exceptional service to our Customers - Provide assistance to Customers with job bookings and queries, resolving any issues in a timely and professional manner - Keeping the business informed of feedback received from users of the Platform (App and Website) and provide suggestions for feedback - Keeping Customers updated with...
-
Customer Service Coordinator
3 days ago
Manchester, United Kingdom French Selection UK Full timeFS **Customer Service Coordinator** Customer Service, Administration, Export, Sales Support, Logistics, Shipping, Export Documentation, Hazardous products, Sea freight, Freight, Manufacturing, Supply Chain, Order processing, Quotation, Customer Support, Manchester, Lancashire, North West, Cheshire,Merseyside **Salary: Up to £26,000 pa (Bonus Scheme, 25 days...
-
Customer Service Repair Coordinator
3 weeks ago
Manchester, United Kingdom CV-Library Full timeMotorMatch Recruitment Ltd are seeking an experienced Customer Vehicle Repair Coodinator (Remote / On Site) Join a dynamic and growing team as a Customer Service and Vehicle Repair Coordinator. This exciting role involves managing the customer journey throughout the repair process, from start to finish. As the Customer Service / Vehicle Repair Coordinator,...
-
Customer Service Operations Coordinator
2 weeks ago
Manchester, United Kingdom The Hut Group Full timeAbout The JobWe are seeking a highly organized and detail-oriented Customer Service Operations Coordinator to join our team. As a key member of our operations department, you will be responsible for ensuring the timely dispatch of orders within agreed delivery lead times.This is an exciting opportunity to work in a fast-paced environment where no two days...
-
Customer Service Coordinator
24 hours ago
Manchester, United Kingdom Brite Recruitment Full time**CUSTOMER SERVICE COORDINATOR** **MANCHESTER** **£27,000** A thriving Financial Institution based in Burton on Trent is looking for Customer Service Coordinator to join their fast-paced, exciting team. **ABOUT THE ROLE** The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales...