IT Service Delivery Coordinator

3 weeks ago


Manchester, United Kingdom AJ Bell Management Limited Full time

We are seeking an IT Service Delivery Coordinator to join our Technology Services Department in Manchester. As a key member of our team, you will be responsible for coordinating IT service delivery and ensuring that incidents and service requests are resolved within SLA.

Key Responsibilities
  • Coordinating IT service delivery and managing day-to-day operations.
  • Developing and implementing processes to improve service delivery and efficiency.
  • Collaborating with stakeholders to identify and resolve technical issues.
  • Maintaining accurate records of incidents and service requests.
About Us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone. We have 484,000 customers using our platform propositions to manage assets totalling over £76 billion. Our customers trust us with their investments, and we aim to help them take control of their financial futures.

We offer a competitive salary of around £25,000 - £28,000 per annum, depending on experience, plus a range of benefits including a discretionary bonus scheme, contributory pension scheme, buy-as-you-earn share scheme, and more. We also provide opportunities for growth and professional development, including induction training and our study support scheme.



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