Customer Experience Manager

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...

**Role**: Customer experience manager **Hybrid:Manchester City Centre, 2 days a week** **Salary**:£40k How should you interact with a customer? What is the best form of communication? What is the best way to run a department focused on the Voice of the customer? This e-commerce business is building a new department putting Voice of Customer at the...

**Customer Experience Manager** **Location: Manchester - Agile** **Salary: £56,310** **Hours: 35** **Full Time, Permanent** **Closing Date: Sunday 12th March 2023** **First stage interviews: Friday 24th March 2023** **Final interviews: Thursday 30th March 2023** One Manchester is an innovative provider of housing and community services. At One...

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Our customers love our service and our rapidly growing range of technology products. Helping us deliver on our...

What You’ll Do This is an exciting opportunity to join a fast growing UK division of SimpliSafe Inc who are disrupting the Home Security business in the UK following on from great success in the US with over 3m people now secured by SimpliSafe. Established in the UK in April 2019, with office in Spinningfields, Manchester and warehouse in Trafford Park....

This role requires you to provide an amazing customer service experience by performing consistently with the highest level of quality and exceed customer expectations to deliver exceptional value. **Client Details** Our client, based in Manchester, is a market leading manufacturing and production business. Due to continue growth, they have a new position...

A market leading company offering responsibility and progression - Flexible Working **About Our Client**: Our client, based in Manchester, is a market leading manufacturing and production business. Due to continue growth, they have a new position available as Customer Experience. Customer Experience includes the following duties: - Be a single point of...

**Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big...

This role leads the implementation of changes driven by customer feedback and research insights and manages the closed-loop feedback program. It is pivotal in driving customer-centric initiatives across the business, including customer journey mapping and CX maturity assessments, and reports back to the Head of Customer and other senior stakeholders on...

This role leads the implementation of changes driven by customer feedback and research insights and manages the closed-loop feedback program. It is pivotal in driving customer-centric initiatives across the business, including customer journey mapping and CX maturity assessments, and reports back to the Head of Customer and other senior stakeholders on...

Overview This role leads the implementation of changes driven by customer feedback and research insights and manages the closed-loop feedback program. It is pivotal in driving customer-centric initiatives across the business, including customer journey mapping and CX maturity assessments, and reports back to the Head of Customer and other senior...

**Job Title**: Customer Experience Executive **Department**: Digital Marketing **Location**: Manchester City Centre **Reporting To**: Customer Experience Manager **Overview** We have a great opportunity for a talented, hardworking and passionate Customer Experience Executive to join our thriving team in our Manchester City Centre office (Hybrid...

Based at any of our airports - Manchester, Stansted or East Midlands At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. At MAG, we recognise creating a...

Xero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You will provide support and...

How you’ll make an impactXero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You...

Based at any of our airports - Manchester, Stansted or East Midlands About us: At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

The customer experience team have an exciting position for a Senior Customer Experience Manager to join the Barchester family. The successful Senior Customer Experience Manager will have successfully held a customer experience position previously and be experienced in customer journey mapping and customer experience design and implementation of improvement...

The customer experience team have an exciting position for a Senior Customer Experience Manager to join the Barchester family. The successful Senior Customer Experience Manager will have successfully held a customer experience position previously and be experienced in customer journey mapping and customer experience design and implementation of improvement...