Research & Customer Experience Manager

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Our customers love our service and our rapidly growing range of technology products. Helping us deliver on our...

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big...

This position focuses on leading agile customer research initiatives, managing focus groups, and building a dynamic customer community to gather in-depth feedback. The role involves developing incentive-based feedback strategies and collaborating with marketing to integrate feedback listening strategies into membership loyalty programs. Responsibilities ...

This role requires you to provide an amazing customer service experience by performing consistently with the highest level of quality and exceed customer expectations to deliver exceptional value. **Client Details** Our client, based in Manchester, is a market leading manufacturing and production business. Due to continue growth, they have a new position...

This position focuses on leading agile customer research initiatives, managing focus groups, and building a dynamic customer community to gather in-depth feedback. The role involves developing incentive-based feedback strategies and collaborating with marketing to integrate feedback listening strategies into membership loyalty programs. Responsibilities ...

Overview This position focuses on leading agile customer research initiatives, managing focus groups, and building a dynamic customer community to gather in-depth feedback. The role involves developing incentive-based feedback strategies and collaborating with marketing to integrate feedback listening strategies into membership loyalty programs. ...

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. In line with continued business, and a 2024 growth plan that is well underway, the team is developing out its already successful UX functionality and need a proven UX Researcher to help push them forwards into the...

Role Title: Vice President - Customer Experience Exceptional salary and structured benefits package Location: UK based with flexibility to travel internationally Our client is a global leader in the wholesale distribution market. They are looking to recruit a "world class" Vice President - Customer Experience, who will create an outstanding international...

**Who are we?** We are one of the largest suppliers of market research participants in the UK. Every year we manage the recruitment of participants for hundreds of projects across the country, from our offices based in Manchester. **So, what’s the job?** The majority of your day will be spent on the phone, making calls, and asking screening questions to...

As a Cybersecurity Researcher you’ll make, break, assure and secure systems across a variety of projects. You’ll spend your time researching and characterising systems and technologies to understand how they work; and use your expertise to discover weaknesses and vulnerabilities in design or implementation and provide technical guidance to clients. Roke...

£40k - £50k DOE, Research Manager - Manchester, Hybrid 2 days a week After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can. This means investing in your department and development of research in the organisation. If you enjoy working out the science...

£40k - £50k DOE, Research Manager - Manchester, Hybrid 2 days a week After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can. This means investing in your department and development of research in the organisation. If you enjoy working out the...

Role: Design Researcher Manchester, 2 days per week on site Duration: initial 6 months temp - perm Working in a skilled, multi-disciplinary design, product and engineering team, you'll develop and lead the research strategy for a key area of our business. You'll report into and be supported by a Research Lead as well as the wider research community. ...

£40k - £50k DOE, Research Manager - Manchester, Hybrid 2 days a week After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can. This means investing in your department and development of research in the organisation. If you enjoy working out the...

In line with continued business, and a 2024 growth plan that is well underway, the team is developing out its already successful UX functionality and need a proven UX Researcher to help push them forwards into the future. &##Manchester City Centre (must be based in the UK) Collate a wide variety of data (direct user engagement, feedback, product, and...

£40k - £50k DOE, Research Manager - Manchester, Hybrid 2 days a weekTo be considered for an interview, please make sure your application is full in line with the job specs as found below.After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can.This...

£40k - £50k DOE, Research Manager - Manchester, Hybrid 2 days a week After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can. This means investing in your department and development of research in the organisation. If you enjoy working out the...

£40k - £50k DOE, Research Manager - Manchester, Hybrid 2 days a week After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can. This means investing in your department and development of research in the organisation. If you enjoy working out the...

As a Cybersecurity Researcher you’ll make, break, assure and secure systems across a variety of projects. You’ll spend your time researching and characterising systems and technologies to understand how they work; and use your expertise to discover weaknesses and vulnerabilities in design or implementation and provide technical guidance to clients. Roke...

In line with continued business, and a 2024 growth plan that is well underway, the team is developing out its already successful UX functionality and need a proven UX Researcher to help push them forwards into the future. Salary: Up to £55k + Exciting Perks - Manchester City Centre (must be based in the UK) Collate a wide variety of data (direct user...