Service Administrator

1 week ago


Farnham, United Kingdom Helen Arkell Dyslexia Charity Full time

**Assessments and Tuition**
- Liaise with the Assessments Administration Manager and Services Manager to offer suitable assessment and tuition appointments to clients, matching them with members of our specialist dyslexia team.
- Chase up information as necessary to enable assessment and tuition bookings to be offered.
- Keep accurate records, using the online booking system (HALO).
- Liaise with clients as necessary.
- Liaise with Farnham Hub Coordinator, assessors and specialist teachers, as required.
- Refer to the enquiry log and take appropriate action as necessary.
- Respond to enquiries passed on by other members of the team.
- Book consultation rooms/parking spaces as required.

**Reception cover and general duties**:
In addition, the post-holder may need to provide help with:

- Answering the telephone.
- Responding to general enquiries.
- Meeting and greeting clients and visitors.
- General housekeeping (loading/ unloading dishwasher, wiping down surfaces/ vacuuming if necessary).
- Taking payments.
- Making refreshments.

**Job Types**: Full-time, Fixed term contract
Contract length: 9 months

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 26/04/2024
Expected start date: 03/06/2024


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