Senior Engagement Officer
3 weeks ago
_**Key Information**_
- **Rate of pay - £24,000 (pro rata)**:
- **18 months fixed term contract with a view to a permanent appointment.**
**The Role**
This is an exciting new opportunity for a Senior Engagement Officer to join our team. We seek an individual with excellent communication skills who has considerable experience of delivering an **unrivalled customer service**.
GoodCall is a not-for-profit Social Enterprise created by the for-profit business, 5G Scotland. Although you would be employed by GoodCall this would be a unique and exciting dual role where the individual would be given the opportunity to work with both organisations. This will be a first-class opportunity to gain experience in both the charity and corporate sectors.
- Outstanding customer service
- Qualified to degree level or equivalent experience
- Excellent IT skills
- Experience and confidence using Microsoft packages
- Ability to work flexibly, adapting approach to tasks to suit the changing needs of the organisation
- Ability to work as part of a team and using own initiative
- Reliability
- Positive, friendly attitude
**Benefits of working at Good Call**
At GoodCall, we believe that a diverse team creates a happy workplace. Our core principle is to create a culture of equality and equity where ideas are shared, and everyone has the best opportunity based on their unique needs.
Our benefits include:
- A generous salary for all staff, committing to the Real Living Wage as a minimum
- Pay is reviewed annually when roles and responsibilities grow.
- Family-friendly policies including flexible working arrangements from day 1, that enable you to balance work with your domestic responsibilities.
- Pension
- 5.6 weeks of paid annual leave.
- Training and development and the opportunity to build an enjoyable career without having to compromise your home life.
- The opportunity to work as part of a small, friendly forward-thinking team delivering a role with a purpose that benefits society.
If you believe that you have the necessary qualities to succeed in this role, please send your **CV and a cover letter **explaining why you’d like to join the team and what you believe you could bring to the role
**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 18 months
Part-time hours: 21-35 per week
**Salary**: £24,000.00 per year
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Dundee, DD1 3HY: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Dundee, DD1 3HY
Application deadline: 03/03/2023
Reference ID: Senior Engagement Officer
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