Spanish Speaking Customer Service Specialist

5 days ago


London, United Kingdom Language Matters Full time

Our client is an international sports leader and prestigious organisation with global partners. They are currently looking for a Spanish speaking Customer Service Specialist to join their supportive team. This role would be to support a new project in theorganisation, that would have the global launched at the beginning of Summer.

**Your responsibilities will include**:

- Managing and responding to customers queries
- Providing first-line technical support to users and escalating to external software providers for complex issues
- Providing insights and suggestions to the project
- Writing the frequently asked question manual for users

**About you**:
**Profile**:

- Required to be fluent in English, both written and spoken
- Fluency in Spanish would be a high advantage
- Previous experience in a Customer Service, Technical Support, administrative role
- Must have excellent MS Office skills - Word, Excel, PowerPoint, and Outlook
- Ability to work as part of a team but always on own initiative
- Confident, organised, and motivated mind-set
- Excellent administrative skills with the ability to deliver to the highest standards

To apply, please send your CV in English and in Word format to Alexia.
languagematters is acting as an employment agency in relation to this vacancy.



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