Portuguese & Spanish Speaking Customer Service Agent
5 months ago
Working for a professional services company
- Permanent Position
**About Our Client**:
My client is a professional services company which focuses on the Legal sector. They provide data insights and market analytics to the largest law firms across EMEA, APAC and LATAM.
Due to continued growth they are looking to hire a new Portuguese & Spanish Speaking Customer Service Agent to join their Credit Control team.
This is a permanent role, offering hybrid working with 2 days a week in the office and plenty of flexibility.
If you are looking for a new role, which will allow you to make a move into finance then please apply.
**Portuguese & Spanish Speaking Custo**mer Service Agent, London**
- Managing AR inbox and general clients queries
- Enhancing customer experience by building and maintaining a strong relationship with the customers
- Liaise with the wider Finance team, Sales and Customer Success to ensure timely customer query resolution and facilitate collection of overdue debt
- Cash posting & reconciling complex customer accounts
- Weekly ledger meeting with Credit Control Lead
**The Successful Applicant**:
**Person specification**:
- Strong eye for details
- Impeccable communication skills, with both colleagues and clients
- Confident in making phones calls and have difficult conversation
- Solution driven & organized
- Customer focus
- Languages: Portugues and Spanish
**What's on Offer**:
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