Tenant Liaison Officer

2 weeks ago


Birkenhead, United Kingdom GPW Recruitment Full time

My client are a North West based contractor that work with various social housing providers throughout the North West carrying out repair works.

They have a requirement for a Tenant Liaison Officer to join their team covering the Wirral area, initially on a temporary basis with the opportunity to go permanent after 6 months.

As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during external and internal upgrade works.

**Duties include**:
Pre entry visits and company inductions

Collect tenancy agreement/approval forms

Visiting tenants in their homes and to advise them on when and what work is being carried out

Act as the main point of contact and deal with any problems/queries that tenant may have

Contacting neighbourhood housing associations and establishing working relations with them

Monitor customer complaints and resolve any potential issues

Monitor customer satisfaction

Providing support to the production team throughout the construction process including support during decanting and handover

Communicate and maintain good relationships with the tenants and construction team.

In order to be suitable for this role, you must have previous experience working as a RLO on site, as well as having strong Communication, Organisation and Customer Service Skills.

A valid CSCS Card & First Aid Certificate would also be desirable however not essential as the client will provide this if necessary.


  • Homeless Prevention and Assessment Officer

    Found in: Talent UK 2A C2 - 5 days ago


    Birkenhead, United Kingdom 4Recruitment Services Remote Work Freelance Full time

    Homeless Prevention and Assessment OfficerOur local authority client is looking for an experienced Homeless Prevention and Assessment Officer to join their busy offices based in Wirral. Full details below:PURPOSE OF THE JOBDeliver a professional Housing Options and Homeless service providing advice, support and guidance to ensure that all clients receive...


  • Birkenhead, United Kingdom My Space Housing Solutions Full time

    **‘Supporting Independence, Inspiring Growth’.** Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**. My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society,...


  • Birkenhead, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Pro-rata Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Birkenhead Building/Site 1 - NPS 40 EUROPA BOULEVARD BIRKENHEAD, CH41 4PE Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Permanent Working Pattern 1 - Part Time Role...


  • Birkenhead, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 344048**Salary**: - £24,228 - £30,208- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...

  • Service Coordinator

    2 days ago


    Birkenhead, United Kingdom Wirral Multicultural Organisation Full time

    **YOUR ROLE **Service Coordinator **RESPONSIBLE TO **Chief Executive Officer (Administration, Translation and (CEO) Interpretation Service **YOUR BASE **WMO Centre (111 Conway **SALARY **£ 12.50 per hour Street, Birkenhead, CH41 4AF **YOUR HOURS OF **37.5 hrs. per week **YOUR DAYS OF **Mon -Fri - **Main purpose of the role**: To oversee the administration...


  • Birkenhead, United Kingdom HR GO Recruitment Full time

    **Position: Customer Service Planner** **Location: Birkenhead** **Hours: Monday - Friday 9am-5pm 37.5 Hours per week** **Salary: £10.25 Per hour (Weekly Pay)** **Contract: Temporary to Permanent opportunity** **About the role**: - Contacting from a large database of customers to make appointments including explanation of the service being offered....


  • Birkenhead, United Kingdom Wirral Fire Protection Full time

    Based in Birkenhead, Wirral Fire Protection is proud of its long-standing professional reputation within the fire safety industry. We strive to maintain high quality standards through a dedicated team and are looking at expanding the team to support growth within the company. Due to expansion, we are looking for a part-time Accounts Assistant/Credit Control...

  • Credit Controller

    7 hours ago


    Birkenhead, United Kingdom Wirral Fire Protection Full time

    Based in Birkenhead, Wirral Fire Protection is proud of its long-standing professional reputation within the fire safety industry. We strive to maintain high quality standards through a dedicated team and are looking at expanding the team to support growth within the company. Due to expansion, we are looking for a part-time Credit Control/ Accounts Assistant...


  • Birkenhead, United Kingdom Fusion People Ltd Full time

    Job Title:Pricing Engineer(LCC) Location: Birkenhead Duration: Permanent Shifts: Days (37 hours) **Salary**: 30-35k Our Engineering client based in Birkenhead have a permanent vacancy for a Life Cycle Cost (LCC) and Pricing Engineer. **Key Aim**: To provide support within the company Services Division (SER) for the analysis of Life Cycle Cost (LCC) data....