Customer Service Representative

1 week ago


Gloucester, United Kingdom Baylis Vauxhall MG Gloucester Full time

**Customer Service Representative**

The role involves all or some of the following tasks:
You must have knowledge of:

- Appropriate telephone techniques and etiquette.
- Safety policies and procedures.
- Automotive systems (e.g., understanding of basic vehicle layout, function, and location of parts)
- Retail/wholesale standards and adherence to those standards.
- The retail facility’s organisational structure.
- High level of telephone contact, including handling multiple phone calls
- Ability to manage own time and work flow

What the Work Involves
- High level of contact with external and internal customers
- High level of paperwork.
- Attention to detail
- Ability to work independently
- Work in a busy, active, lively environment
- Ability to write clearly and legibly and to listen and document items accurately
- A professional appearance and an enthusiastic attitude
- Ability to remain positive in stressful situations
- Ability to manage own time and workflow

Employee Benefits

At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, providing for your future or making sure your needs are met, The below Baylis benefits are available to all staff:
31 days paid holiday (inc bank holidays) rising by 1 day after each 5 years worked
Excellent pay package
Company Pension Contribution
Large modern showrooms and workshops
Free MOT and 50% Discount on Services
New & used car staff offers
Death in service Benefit
Free eye test, dental & therapy treatments
Up to £25,000 personal accident benefit
Online discounts at many popular shops

Hours

Monday - Friday 08.00-18.00

Saturdays morning rota 08.30-12.30

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£33,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Gloucester, United Kingdom Premiere Kitchens Full time

    **Customer Service Representative** We are looking for an experienced customer services representative to join our Premiere team. This role is ideal for individuals who possess excellent communication skills, attention to detail, and a strong customer-centric attitude. As a Customer Care Representative, you will play a crucial role in ensuring a seamless...


  • Gloucester, United Kingdom Fish Insurance Full time

    Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customers ensuring they are well looked after and understand...


  • Gloucester, United Kingdom Fish Insurance Full time

    Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customers ensuring they are well looked after and understand...


  • Gloucester, United Kingdom Thistle Insurance Services Full time

    Our Guardcover team specialising in lifestyle products are looking for energetic Customer Service Representatives to join their established team. We are looking for individuals who have a passion for Customer Service and are friendly and engaging and are looking to join an organisation where they can build and progress their career. The products that you...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Join Our Guardcover Team! We are seeking energetic Customer Service Representatives to join our team. We are looking for individuals with a passion for customer service, who are friendly and engaging. This is an opportunity to be part of a team where you can build and advance your career. You will be working with a variety of lifestyle products, including...


  • Gloucester, United Kingdom Fish Insurance Full time

    **Customer Service Representative** Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customer's ensuring they...


  • Gloucester, United Kingdom RHM Telecommunications Ltd Full time

    Job Summary: This is a 6 month MAT leave temporary role, however for excellent performance there will be an option to convert to a permanent position. **Responsibilities**: - Provisioning and managing orders for Broadband, Mobile & VOIP systems - Perform data entry tasks accurately and efficiently - Resolve customer complaints in a professional manner -...


  • Gloucester, United Kingdom Thistle Insurance Services Full time

    **Customer Service Representative** PIB Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus collaboration, where this is embraced on a daily basis to work together to...


  • Gloucester, Gloucestershire, United Kingdom Fish Insurance Full time

    Customer Service RepresentativeFish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customer's ensuring they are...


  • Gloucester, Gloucestershire, United Kingdom Fish Insurance Full time

    Join Fish Insurance as a Customer Service Representative! Fish Insurance, a major disability and independent living specialist in the UK, is seeking individuals to join their dynamic team. Located in Gloucester, our office provides convenient access by car or bus, with car parking available. The Role: Making a positive impression with customers by offering...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Join our team!Our Guardcover team, specialists in lifestyle products, is seeking dynamic Customer Service Representatives to join their experienced team. If you have a passion for Customer Service and enjoy interacting with people, we want you to be part of our organization where you can develop and advance in your career.About the job and the...


  • Gloucester, Gloucestershire, United Kingdom I2I Recruitment Full time

    Location: GloucesterDate Posted: January 11, 2023Customer Service Representative£20,000 up to £21,700 with their fantastic progression schemeFull time, permanentVarious opportunities available - become part of a growing teamThe role Dealing with inbound customer calls, understanding the customer's needs, and providing solutions to that are best suited to...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    We are looking for energetic Customer Service Representatives to join our Guardcover team that specializes in lifestyle products. If you have a passion for Customer Service, are friendly, engaging, and eager to grow professionally, this could be the perfect opportunity for you!Our products range from Pet, Music, Cycling, and Photography, so whether you adore...


  • Gloucester, United Kingdom Thistle Insurance Services Full time

    Our Guardcover team specialising in lifestyle products are looking for energetic Customer Service Representatives to join their established team. We are looking for individuals who have a passion for Customer Service and are friendly and engaging and are looking to join an organisation where they can build and progress their career. The products that you...


  • Gloucester, United Kingdom PIB Insurance Brokers Full time

    Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customer's ensuring they are well looked after and understand...


  • Gloucester, United Kingdom Fish Insurance Full time

    Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customer’s ensuring they are well looked after and understand...


  • Gloucester, United Kingdom Thistle Insurance Services Full time

    PIB Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives,...


  • Gloucester, United Kingdom Fish Insurance Full time

    Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customer's ensuring they are well looked after and understand...


  • Gloucester, United Kingdom Thistle Insurance Services Full time

    PIB Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus collaboration,where this is embraced on a daily basis to work together to deliver on our ambitious objectives,...


  • Gloucester, Gloucestershire, United Kingdom Fish Insurance Full time

    Fish Insurance are looking for Customer Service Representatives to join their growing team. Fish is one of the biggest disability and independent living specialists in the UK and our team is built around individuals who have a passion for customer service and enjoy spending time talking to their customer's ensuring they are well looked after and understand...