Credit Controller

3 weeks ago


Trafford, United Kingdom Walters People Full time

National Distribution Organisation based in Trafford require a credit controllers to join a established team (hybrid, 2 days in the office, 3 days at home)

The main purpose of the role as a Credit Controller is to collect outstanding debt from a range of customers that trade with the organisation. You will be allocated a portfolio of clients which you will be responsible to own and collect outstanding debt. You will also deal with any associated queries and disputes raised through this process alongside working towards targets and deadlines in order to maximise cash collections

Responsibilities include**:

- Contact customers by telephone, letter etc. regarding the collection of debt in accordance with the company policies and procedures
- Record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer
- Work towards targets for cash collection to reduce outstanding debt exposure to the group
- Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customers requirements. Work closely with cash allocations department
- Resolve financial queries and disputes relating to invoicing. This will involve speaking to external stakeholders and working with them in order to resolved queries in a timely manner
- Ability to build strong relations with customers to ensure excellent customer service
- 2-4 years business to business credit control experience in a faced paced environment
- Proficient in excel - V Look-Ups and Pivot tables
- Experience of resolving complex queries whilst maintaining the relationship with customer

In return you will receive a competitive salary, the opportunity to work from remotely and a permanent contract

Click on the link to apply

National Distribution Organisation based in Trafford require a credit controllers to join a established team (hybrid, 2 days in the office, 3 days at home)


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