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Credit Control
4 months ago
**Credit Control - Trafford Park**:
**Employment Type**: Permanent
- **Location**: Trafford Park
- **Salary**: £24000 - £25000 per annum**Job Title: -** Credit Control
**Salary: -**£25k (9am-5pm)
**Location: -** Trafford Park
**Responsibilities include**:
**_ Operational_**
- Chasing customers with reference to credit stopped reports, updated several times a day.
- Releasing orders which have been credit stopped if justified.
- Dealing with customer queries and sending copy invoices/delivery notes and liaising with other departments.
- Chasing customers for over 60 days debts by telephone, reminder letters and 7-day letters - referring accounts for legal action where required.
- Sort and send out monthly account statements (Excel where required) to customers whose account is overdue.
- Assist in the production of reporting information to Supervisor/Managers.
- Posting customers' cheques, BACS, cash and credit card payments on to several sales ledgers within G2B system (new system introduced March this year - used throughout the group)
- Checking negative balances on the sales ledger and investigating to conclusion.
- Preparing banking/paying in slips.
**_ Administrative_**
- File customer and legal correspondence.
- Preparation instructions to solicitors/against to recover debts.
- Answer Call Centre telephone queries from customers, other branches and departments.
- Assist other personnel in the Accounts Department and in particular cover Sales Ledger staff during holidays and absence.
**_Relationship_**
- Liaison with Customer Services Department to ensure that credit policy is followed and that customer queries are resolved as quickly as possible.
- Liaise with other Branches, Departments, and their managers.
- Bring important matters to the attention of the Accountant and Directors.
- Overseeing the Sales Ledger Department and reporting to the Credit Control Supervisor.
**Who would be the right fit?**
- At least 1 years' experience in Credit Control.
- Must be able to work well as part of a team.
- Must be able to communicate clearly and effectively.
- Can work at a high pace to match the requirements of the business.
- Someone who can demonstrate a high degree of attention to detail.
