Credit Control

2 weeks ago


Trafford, United Kingdom Four Financial Full time

Credit Control - Trafford Park:

Employment Type:
Permanent

-
Location: Trafford Park

-
Salary: £ £25000 per annum


Job Title:
-
Credit Control

Salary:
-
£25k (9am-5pm)

Location:
-
Trafford Park

Responsibilities include:

_ Operational_

  • Chasing customers with reference to credit stopped reports, updated several times a day.
  • Releasing orders which have been credit stopped if justified.
  • Dealing with customer queries and sending copy invoices/delivery notes and liaising with other departments.
  • Chasing customers for over 60 days debts by telephone, reminder letters and 7day letters referring accounts for legal action where required.
  • Sort and send out monthly account statements (Excel where required) to customers whose account is overdue.
  • Assist in the production of reporting information to Supervisor/Managers.
  • Posting customers' cheques, BACS, cash and credit card payments on to several sales ledgers within G2B system (new system introduced March this year used throughout the group)
  • Checking negative balances on the sales ledger and investigating to conclusion.
  • Preparing banking/paying in slips.

_ Administrative_

  • File customer and legal correspondence.
  • Preparation instructions to solicitors/against to recover debts.
  • Answer Call Centre telephone queries from customers, other branches and departments.
  • Assist other personnel in the Accounts Department and in particular cover Sales Ledger staff during holidays and absence.

_Relationship_

  • Liaison with Customer Services Department to ensure that credit policy is followed and that customer queries are resolved as quickly as possible.
  • Liaise with other Branches, Departments, and their managers.
  • Bring important matters to the attention of the Accountant and Directors.
  • Overseeing the Sales Ledger Department and reporting to the Credit Control Supervisor.

Who would be the right fit?

  • At least 1 years' experience in Credit Control.
  • Must be able to work well as part of a team.
  • Must be able to communicate clearly and effectively.
  • Can work at a high pace to match the requirements of the business.
  • Someone who can demonstrate a high degree of attention to detail.

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