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Hospitality & Events Supervisor

4 months ago

Halifax, United Kingdom Square Chapel Arts Centre Full time

Thank you for your interest in the role of Hospitality & Events Supervisor at Square Chapel. Before you apply, please read the information below:
**Working at Square Chapel**

Our events team work across multiple genres and types of events, from comedy, spoken work, theatre and music, to talks, workshops, films, community showcases and general day to day running of our Atrium space. Our Atrium serves as the hub between our event spaces and offers a wide range of beverages and food.

We pride ourselves on providing amazing customer service to every single customer and we strive to provide a safe, welcoming and inclusive space for all.

**Essential Experience**
- Previous experience within a customer service role.
- Previous bar experience.
- Previous barista experience.
- Previous cash handling experience
- Previous keyholding experience

**Essential Knowledge**
- Fire Safety Awareness.
- First Aid Awareness.
- Health & Safety Awareness.
- Cellar Management.
- Good Bar and Hygiene knowledge.
- CoSHH.
- Challenge 25.

**Essential Skills**
- A positive attitude and enthusiasm for the role and the working environment.
- To be able to change kegs, casks, and gas cylinders.
- To be able to rotate stock to prolong the life of all stock.
- To be able to work calmly and professionally under pressure.
- To provide, and promote others to provide, a high standard of customer service.
- To be able to resolve cellar issues.
- To speak on behalf of the company when required to do so; ensuring nothing is promised without prior consent.

**Essential Values**
- A positive, proactive, flexible and collaborative approach.
- A commitment to SQ’s values & purpose.
- Willingness to take part in professional development opportunities and to develop new skills.
- Willingness to work flexible hours including weekends and evenings.

**Desirable**
- Knowledge of the licensing act, objectives, and measures.
- Knowledge of the laws of weights and measures.
- Cocktail making knowledge and experience.
- Interest in business and profitability and knowledge of bar trends.
- First Aid Certification.
- Fire Marshall Training.
- Knowledge of best practices for conducting a line clean.

**Terms & Conditions**

**Salary**: £22,880.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Sick pay

Schedule:

- Day shift
- Holidays
- Night shift
- Weekend availability

Ability to commute/relocate:

- Halifax: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 27/08/2023