Serious Injury Assistant

5 months ago

Liverpool, United Kingdom Swift Temps Full time

Swift Placements is recruiting on behalf of our client, a market leader in the insurance industry. They currently have a fantastic opportunity for a Serious Injury Assistant to join them on a full time permanent basis in their Liverpool Office. This role would suit an experienced fee earner looking for a new challenge

Job Role: Assist a Senior Fee Earner in all aspects of litigated and non-litigated, serious, catastrophic or less serious personal injury claims.

**Duties**:

- Deal with all aspects of litigated and non - litigated personal injury claims mainly of a high (serious injury/ multi track) value and/or technical nature as requested.
- Continuously risk assess a case as it progresses and highlight concerns to your fee earner/line manager to include having regard to liability, contributory negligence, causation and quantum.
- To immediately draw to your fee earner’s attention the receipt of any kind of offer of settlement and to update the system to reflect the nature, date and amount of offer.
- Be able to identify subtle head injuries and ask relevant questions to ascertain the nature of injuries suffered and escalate to your Fee Earner Manager.
- To liaise with and attend the Coroners Court as needed and if required the Magistrates or Crown Court for the hearing of any associated criminal proceedings or County Court/Combined Court for any civil proceedings.
- Obtain relevant and necessary evidence (medical or otherwise), liaising with medical experts as necessary, identify and request relevant discovery documents. This will include being familiar with digitised platforms for securing medical records and imagery, an ability to review records and reports and prepare comprehensive summaries.
- Instruct Counsel, attend conferences, hearings and CMCs, JSMs etc.
- Engage with business development activities and mentoring/training other team members as required by your manager or Head of Department.
- To attend client meetings as requested which can be anywhere in England/Wales.
- If requested - assist the team by completing other tasks which could include running lower value cases in your own name or by answering phone calls into the wider firm.
- To liaise with and instruct pagination companies where relevant and proportionate with sign off from your fee earner/manager.
- To refer clients for PI Trust advice or to your lead fee earner/manager.
- Be available out of normal office hours to speak to clients from time to time.

**Experience**:

- Excellent client care and analytical skills, to include providing written and oral advice in a clear concise manner.
- The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc
- Good IT skills with a sound working knowledge of VF or a similar case management system plus MS Office knowledge.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool City Centre, Merseyside: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Serious Injury caseload management: 2 years (preferred)

Work Location: In person

Reference ID: INDL

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