Serious Injury Assistant

7 months ago

Liverpool, United Kingdom Clayton Legal Full time

My client is one of the leading providers of insurance and legal services with multiple offices across the UK and they are looking for a Serious Injury assistant to support and assist a senor fee earner in all litigated and non-litigated, serious, catastrophic, or less serious PI Claims.

**Key Duties & Responsibilities**
- Deal with all aspects of litigated and non - litigated personal injury claims mainly of a high (serious injury/ multi track) value and/or technical nature as requested.
- Continuously risk assess a case as it progresses and highlight concerns to your fee earner/line manager to include having regard to liability, contributory negligence, causation, and quantum.
- To immediately draw to your fee earner’s attention the receipt of any kind of offer of settlement and to update the system to reflect the nature, date, and amount of offer.
- Be able to identify subtle head injuries and ask relevant questions to ascertain the nature of injuries suffered and escalate to your Fee Earner Manager.
- To liaise with and attend the Coroners Court as needed and if required the Magistrates or Crown Court for the hearing of any associated criminal proceedings or County Court/Combined Court for any civil proceedings.
- Obtain relevant and necessary evidence (medical or otherwise), liaising with medical experts as necessary, identify and request relevant discovery documents. This will include being familiar with digitised platforms for securing medical records and imagery, an ability to review records and reports and prepare comprehensive summaries.
- Instruct Counsel, attend conferences, hearings, and CMCs, JSMs etc.
- Engage with business development activities and mentoring/training other team members as required by your manager or Head of Department.
- To attend client meetings as requested which can be anywhere in England/Wales.
- If requested - assist the team by completing other tasks which could include running lower value cases in your own name or by answering phone calls into the wider firm.
- To liaise with and instruct pagination companies where relevant and proportionate with sign off from your fee earner/manager.
- To refer clients for PI Trust advice or to your lead fee earner/manager.
- Be available out of normal office hours to speak to clients from time to time.

**Experience & Knowledge**
- Excellent client care and analytical skills, to include providing written and oral advice in a clear concise manner.
- The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc
- Good IT skills with a sound working knowledge of VF or a similar case management system plus MS Office knowledge.

**Benefits**
- 25 days’ holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- 2 x Volunteering days to support charitable initiatives
- Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan - claim back dental / physio / optical appointments
- My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions - providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy

Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.

Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience.

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