Facilities Officer

3 months ago

Norwich, United Kingdom Orbit Group Full time

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

**The role**

In this role of Mobile Facilities Officer you will be based out of our Norwich office and be responsible for looking after a number of sites across Norfolk, with occasional travel to the South East of the UK, where you provide a professional, customer focused facilities service to both internal and external customers within our offices. You will ensure that offices are Health and Safety compliant and undertake the inspection of estate facilities and welfare premises.

This role is part of People and Strategy where you'll help us to build a culture and brand that people want to be part of.

**Interviews to be held on 5th and/or 6th September in person**

**What you'll achieve**

You will be responsible for:

- To provide an efficient post room service at each office
- To record occupancy levels at offices, and assist with the administration of room/desk booking facilities and to ensure all customer requests received by Facilities are recorded, monitored and actioned within agreed timescales
- To be responsible for all administration relating to Facilities and maintenance of records
- To place orders for stationery, refreshment supplies and equipment and manage stocks
- To act as Fire Marshal and First Aider and to carry out Health and Safety duties within offices, including carrying out and reviewing risk assessments.
- To induct and supervise contractors, including cleaning staff and ensure works are completed to the required standards and to ensure maintenance and repairs are carried out in offices in a timely manner.

**What you'll bring**

**Essential skills**
- Excellent written and verbal communication skills.
- Demonstrate a sound knowledge of Facilities Services, including Fire & Security, M&E and HVAC systems.
- Proficient in the use of IT systems and Microsoft packages including word, excel and outlook.
- Excellent organisational and time management skills.
- The ability to travel between sites, to meet the needs of the business.

**Why Orbit?**

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

**A rewarding experience that works for you**

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

**A place to progress**

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

**A purpose to feel proud of**

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.***

**How we hire**

We aim to make our hiring process simple and fair:

- Interview(s)
- Decision and offer

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